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DPM Access Manager Service Error When Upgrading to DPM 2012 R2 RRS feed

  • Question

  • Hi,

    A few days ago I have my company DPM OS Upgraded from Server 2008 R2 SP1 to Server 2012 R2. Then I upgraded the DPM from DPM 2012 SP1 to DPM 2012 R2 and returned error that said "Setup cannot start the DPMAMservice service. ID 862. Details: The service did not respond to the start or control request in a timely fashion"

    There is no error at all on the prerequisites check but it leaves my company DPM production server error, no DPM 2012 SP1 neither DPM 2012 R2 at all. If i want to reinstall DPM 2012 R2 again, I must uninstall it then reinstall it again.

    I have searched any clue regarding this error, with no result at all. Could you please shed some light for my problem?

    FYI, my company used SQL Server 200 R2 SP2 Standard as the database and before the upgrade, i have installed all update from windows update.

    Regards,

    Meidy

    Wednesday, June 8, 2016 2:13 AM