locked
KB958690 and windows update error 800B0100 RRS feed

  • Question

  • Hello,

    Hope I’ve landed in the right forum.

    I have updates set to auto and having difficulty with an update from last night, specifically KB958690.

    I have tried to run the update several times and even downloaded the System Update Readiness Tool for Windows Vista (KB947821).

    The error I have on the update screen in Explorer is : Windows Update error 800B0100

    And the trace from the event viewer (setup) is:

    The Windows update "Security Update for Windows (KB958690)" could not be installed because of an error: 2148204800 "No signature was present in the subject." (Command line: ""C:\Windows\system32\wusa.exe" "C:\Working\Windows6.0-KB958690-x86.msu"   ")

    Log Name:      Setup

    Source:        Microsoft-Windows-WUSA

    Date:          11/03/2009 15:15:38

    Event ID:      3

    Task Category: None

    Level:         Error

    Is there anything obvious I’m doing wrong?

    Regards,

    Neil

    Wednesday, March 11, 2009 3:30 PM

Answers

  •  

    Hi Neil, I recommend you submit a support incident to our Windows Update support group via the link:

     

    http://support.microsoft.com/oas/default.aspx?gprid=6527

     

    NO-CHARGE OPTIONS

    Unlimited support requests.

     

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents. Thank you for your understanding.


    Sean Zhu - MSFT
    Friday, March 13, 2009 8:21 AM
    Moderator