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Windows Update Error 80080005 Windows 7 Client with WSUS 3.0 SP2 server

    Question

  • Hello everyone, I've looked around at other threads related to my issue, and I can't seem to find a correct answer.

    I have a computer lab that I've recently installed a Windows 7 Enterprise image onto 35 Dell Optiplex computers (most are 380's, a few older 360's).

    I created the image using MDT2010 and used one of the 380's as a reference.

    All has been well for about a month or two but recently 6 computers are giving me Windows Update errors with the error code of 80080005.

    I have a WSUS 3.0 SP2 server running, and all of my other computers seem to be getting their updates just fine.  WSUS has the problematic computers in it's database, but it shows that they haven't checked in for "x" days.

    I have Avast 4.8 Professional installed, I have OpenDNS configured to block bad websites, ____, etc. and I also use an Untangle server to prevent access to bad websites.  I've ran a Malwarebytes' Anti-Malware scan on the affected computers, as well as Windows Defender scan, and Windows Live OneCare scans, and all have found no malicious software.

    I have also tried resetting the Windows update service as described here: http://support.microsoft.com/kb/971058 as well as a script that supposedly does the same thing, but also resets all previous update events, but I can't find the script source right now (I had ran it last week, and it didn't work).

    I'm currently running a SFC /Scannow on one of the computers, and now it has finished.  It gives the error: Windows Resource Protection could not start the repair service.  I'll have to google that next.

    The last windows update that ran on the computer that I'm working on now was installed on 11-18-2010 and was a Windows Defender Update (KB915597 Def: 1.93.1985.0)

    Previous to that was 11/9/2010 2 updates: KB977165 and KB981852.

    I guess I'll have to look at all of the other machines to see if they have the same updates installed.

    Anyway, has anyone else had this problem?  I've seen vista home editions, and RC's but no real Windows 7 Pro+ RTM versions in business environments where updates were controlled by WSUS.

    Thanks for any help that you can provide!

    By the way, I only work at this location once a week (tuesdays, well thursdays too, but I'm next door to this building, but I have remote access), so bare with me on trying to fix things.

    • Edited by scythe944 Tuesday, November 23, 2010 6:38 PM Added additional info
    Tuesday, November 23, 2010 6:32 PM

Answers

  • Alright, I re-attempted to run the "SFC /scannow" command under a Administrator Command Prompt window, and got this error:

    "SFC /scannow error message: Windows Resource Protection could not start the repair service"

    I searched around a bit, and found a suggestion to check that the TrustedInstaller/Windows Module Installer is running.

    When trying to start the Windows Module Installer, I get this error: 

     

    Windows Modules Installer - Error 1450 Insufficient System Resources

    What a fun problem this is turning out to be.  I'd like to just re-image these computers, but I fear that it'll just happen again and I'm wondering why it's only a handful of computers that are affected, yet I have over 65 machines that were all installed from the same exact image.

     

    I'll keep poking along trying to find something that fixes this darn issue.  If anybody comes up with any ideas, I'll gladly try them.  Thanks!

     

    Just found this: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/42e2a200-defe-4c6b-a1b3-606836dcfabb

    and I'm trying the suggestion to set the registry limit size to "no limit" (setting hex value of 0xfffffff) to see if it works.  If it gets the sfc to run, it might fix my windows update issue as well.

    I have ArcGIS installed on 25 of the lab machines, and according to the link that I posted above, others have experienced problems after installing the ArcGIS software.  Hopefully I'm getting somewhere!

    • Edited by scythe944 Thursday, December 23, 2010 3:09 PM updated post (added info)
    • Marked as answer by scythe944 Thursday, December 23, 2010 3:18 PM
    Thursday, December 23, 2010 3:03 PM

All replies

  • Hi,

     

    Thanks for posting in Microsoft TechNet forums.

     

    I recommend you check the Windows update temporary folder:

     

    Rename the Windows Update Softwaredistribution folder

    =====================================================

    This problem may occur if the Windows Update, Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update.

     

    1. Close all the open windows.

    2. Click the "Start" Button, click "All programs", and click "Accessories".

    3. Right-click "Command Prompt", and click "Run as administrator".

    4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.

     

    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    5. Click the "Start" Button, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.

    6. In the opened folder, look for the folder named "SoftwareDistribution".

    7. Right-click on the folder, select "Rename" and type "SDold" (without the quotes) to rename this folder.

    8. Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

     

    Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    Then check the windows update logs, click start, input windowsupdate.log in the search bar.

     

    Best Regards,

    Miya Yao

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com

     

     

     

     


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Miya YaoModerator Friday, December 3, 2010 8:18 AM
    • Unmarked as answer by scythe944 Monday, December 20, 2010 3:26 PM
    Wednesday, November 24, 2010 8:04 AM
    Moderator
  • Hi,

     

    Did you solve the issue?

    Please feel free to give us any update.

     

    Best Regards,

    Miya Yao

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com

     


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, November 29, 2010 7:45 AM
    Moderator
  • Hi,

     

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

     

    BTW,  we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

     

    Best Regards,

    Miya Yao

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com


    This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, December 2, 2010 9:13 AM
    Moderator
  • Sorry it's been so long since I last updated.  This does not solve the problem, as the answer provided is part of the answer from http://support.microsoft.com/kb/971058 that I've already tried.

    Completely resetting the Windows Update components does not work.  This includes removing / renaming the "Software Distribution" folder.  I'll be back on here tomorrow when I'm on-site to work on this further.

    Any other suggestions in the meantime will be appreciated.  Thanks!

    Monday, December 20, 2010 3:29 PM
  • Ok, for the sake of completeness, I have completed the instructions given by Miya Yao.

     

    After stopping the Windows Update Service (from an Admin Command prompt window), renaming the SoftwareDistribution folder to SDold, then starting the update service again, I still receive the same error when checking for updates.

     

    The windows update log shows this (starting from about 4am) and I just reset the service at about 9:10, which you can see in the log.

     

    2010-12-21	04:19:02:342	 940	f20	Agent	WARNING: WU client failed Searching for update with error 0x80080005
    2010-12-21	04:19:02:342	 940	cd4	AU	>>## RESUMED ## AU: Search for updates [CallId = {8957B50F-46F1-44C4-A347-20D4C5E91D47}]
    2010-12-21	04:19:02:342	 940	cd4	AU	 # WARNING: Search callback failed, result = 0x80080005
    2010-12-21	04:19:02:342	 940	f20	Report	CWERReporter finishing event handling. (00000000)
    2010-12-21	04:19:02:342	 940	cd4	AU	 # WARNING: Failed to find updates with error code 80080005
    2010-12-21	04:19:02:342	 940	cd4	AU	#########
    2010-12-21	04:19:02:342	 940	cd4	AU	## END ## AU: Search for updates [CallId = {8957B50F-46F1-44C4-A347-20D4C5E91D47}]
    2010-12-21	04:19:02:342	 940	cd4	AU	#############
    2010-12-21	04:19:02:342	 940	cd4	AU	Successfully wrote event for AU health state:0
    2010-12-21	04:19:02:342	 940	cd4	AU	AU setting next detection timeout to 2010-12-21 14:19:02
    2010-12-21	04:19:02:342	 940	cd4	AU	Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21	04:19:02:342	 940	cd4	AU	Successfully wrote event for AU health state:0
    2010-12-21	04:19:02:342	 940	cd4	AU	Successfully wrote event for AU health state:0
    2010-12-21	04:19:07:350	 940	f20	Report	REPORT EVENT: {A472759C-BEE7-4161-84E8-41F1C1D03AB4}	2010-12-21 04:19:02:342-0500	1	148	101	{61CA813A-7585-442E-A66B-B0D15CE6BDC0}	1	80080005	SelfUpdate	Failure	Software Synchronization	Windows Update Client failed to detect with error 0x80080005.
    2010-12-21	04:19:07:350	 940	f20	Report	CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2010-12-21	04:19:07:350	 940	f20	Report	WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Managed
    2010-12-21	04:19:07:350	 940	f20	Report	CWERReporter finishing event handling. (00000000)
    2010-12-21	04:24:22:767	 940	f20	PT	WARNING: Cached cookie has expired or new PID is available
    2010-12-21	04:24:22:767	 940	f20	PT	Initializing simple targeting cookie, clientId = a6d6dc1c-d844-451c-8609-3879e6cacb33, target group = , DNS name = lab24.sja.local
    2010-12-21	04:24:22:767	 940	f20	PT	 Server URL = http://server2:8530/SimpleAuthWebService/SimpleAuth.asmx
    2010-12-21	04:24:22:814	 940	f20	Report	Uploading 2 events using cached cookie, reporting URL = http://server2:8530/ReportingWebService/ReportingWebService.asmx
    2010-12-21	04:24:22:814	 940	f20	Report	Reporter successfully uploaded 2 events.
    2010-12-21	06:59:23:020	 940	b4c	AU	AU was unable to detect updates for more than 48 hours
    2010-12-21	06:59:28:027	 940	c78	Report	REPORT EVENT: {511B1C92-939C-4E97-A51B-50E75FCB7AEF}	2010-12-21 06:59:23:020-0500	1	149	102	{00000000-0000-0000-0000-000000000000}	0	0	AutomaticUpdates	Failure	Software Synchronization	Unable to Connect: Windows is unable to connect to the automatic updates service and therefore cannot download and install updates according to the set schedule. Windows will continue to try to establish a connection.
    2010-12-21	06:59:28:027	 940	c78	Report	CWERReporter finishing event handling. (00000000)
    2010-12-21	09:02:03:476	 940	2f4	AU	Triggering AU detection through DetectNow API
    2010-12-21	09:02:03:476	 940	2f4	AU	Triggering Online detection (interactive)
    2010-12-21	09:02:03:476	 940	b4c	AU	#############
    2010-12-21	09:02:03:476	 940	b4c	AU	## START ## AU: Search for updates
    2010-12-21	09:02:03:477	 940	b4c	AU	#########
    2010-12-21	09:02:03:488	 940	b4c	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
    2010-12-21	09:02:03:488	 940	e38	Agent	*************
    2010-12-21	09:02:03:488	 940	e38	Agent	** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21	09:02:03:488	 940	e38	Agent	*********
    2010-12-21	09:02:03:488	 940	e38	Agent	 * Online = Yes; Ignore download priority = No
    2010-12-21	09:02:03:488	 940	e38	Agent	 * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2010-12-21	09:02:03:488	 940	e38	Agent	 * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2010-12-21	09:02:03:488	 940	e38	Agent	 * Search Scope = {Machine}
    2010-12-21	09:02:03:488	 940	e38	Setup	Checking for agent SelfUpdate
    2010-12-21	09:02:03:489	 940	e38	Setup	Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226
    2010-12-21	09:02:03:489	 940	e38	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2010-12-21	09:02:03:496	 940	e38	Misc	 Microsoft signed: Yes
    2010-12-21	09:02:06:071	 940	e38	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2010-12-21	09:02:06:078	 940	e38	Misc	 Microsoft signed: Yes
    2010-12-21	09:02:06:080	 940	e38	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2010-12-21	09:02:06:087	 940	e38	Misc	 Microsoft signed: Yes
    2010-12-21	09:02:06:100	 940	e38	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2010-12-21	09:02:06:107	 940	e38	Misc	 Microsoft signed: Yes
    2010-12-21	09:02:06:123	 940	e38	Setup	Determining whether a new setup handler needs to be downloaded
    2010-12-21	09:02:06:123	 940	e38	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\Handler\WuSetupV.exe:
    2010-12-21	09:02:06:129	 940	e38	Misc	 Microsoft signed: Yes
    2010-12-21	09:02:06:129	 940	e38	Setup	SelfUpdate handler update NOT required: Current version: 7.4.7600.226, required version: 7.4.7600.226
    2010-12-21	09:02:06:129	 940	e38	Setup	Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226"
    2010-12-21	09:02:15:386	 940	b4c	AU	AU received policy change subscription event
    2010-12-21	09:02:36:165	 940	e38	Setup	WARNING: Cbs StartSession, error = 0x80080005
    2010-12-21	09:02:36:165	 940	e38	Setup	FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" failed, error = 0x80080005
    2010-12-21	09:02:36:165	 940	e38	Setup	FATAL: SelfUpdate check failed, err = 0x80080005
    2010-12-21	09:02:36:165	 940	e38	Agent	 * WARNING: Skipping scan, self-update check returned 0x80080005
    2010-12-21	09:02:36:165	 940	e38	Agent	 * WARNING: Exit code = 0x80080005
    2010-12-21	09:02:36:165	 940	e38	Agent	*********
    2010-12-21	09:02:36:165	 940	e38	Agent	** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21	09:02:36:165	 940	e38	Agent	*************
    2010-12-21	09:02:36:165	 940	e38	Agent	WARNING: WU client failed Searching for update with error 0x80080005
    2010-12-21	09:02:36:165	 940	e8c	AU	>>## RESUMED ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
    2010-12-21	09:02:36:165	 940	e8c	AU	 # WARNING: Search callback failed, result = 0x80080005
    2010-12-21	09:02:36:165	 940	e8c	AU	 # WARNING: Failed to find updates with error code 80080005
    2010-12-21	09:02:36:165	 940	e8c	AU	#########
    2010-12-21	09:02:36:165	 940	e8c	AU	## END ## AU: Search for updates [CallId = {B65ACC67-ED84-45D4-9774-D0475806E74B}]
    2010-12-21	09:02:36:165	 940	e8c	AU	#############
    2010-12-21	09:02:36:165	 940	e8c	AU	Successfully wrote event for AU health state:0
    2010-12-21	09:02:36:165	 940	e8c	AU	AU setting next detection timeout to 2010-12-21 19:02:36
    2010-12-21	09:02:36:165	 940	e8c	AU	Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21	09:02:36:165	 940	e8c	AU	Successfully wrote event for AU health state:0
    2010-12-21	09:02:36:165	 940	e8c	AU	Successfully wrote event for AU health state:0
    2010-12-21	09:02:41:172	 940	e38	Report	REPORT EVENT: {678C2913-B3B3-4F14-9310-C2E2B1F3334A}	2010-12-21 09:02:36:165-0500	1	148	101	{61CA813A-7585-442E-A66B-B0D15CE6BDC0}	1	80080005	SelfUpdate	Failure	Software Synchronization	Windows Update Client failed to detect with error 0x80080005.
    2010-12-21	09:02:41:172	 940	e38	Report	CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2010-12-21	09:02:41:172	 940	e38	Report	WER Report sent: 7.4.7600.226 0x80080005 61CA813A-7585-442E-A66B-B0D15CE6BDC0 Scan 101 Managed
    2010-12-21	09:02:41:172	 940	e38	Report	CWERReporter finishing event handling. (00000000)
    2010-12-21	09:06:07:779	 940	b4c	AU	########### AU: Uninitializing Automatic Updates ###########
    2010-12-21	09:06:37:809	 940	b4c	Handler	FATAL: UH: 0x80080005: StartSession failed in CCbs::IsCbsPending
    2010-12-21	09:06:37:840	 940	b4c	Report	CWERReporter finishing event handling. (00000000)
    2010-12-21	09:06:37:872	 940	b4c	Service	*********
    2010-12-21	09:06:37:872	 940	b4c	Service	** END ** Service: Service exit [Exit code = 0x240001]
    2010-12-21	09:06:37:872	 940	b4c	Service	*************
    2010-12-21	09:08:37:104	 940	e84	Misc	=========== Logging initialized (build: 7.4.7600.226, tz: -0500) ===========
    2010-12-21	09:08:37:104	 940	e84	Misc	 = Process: C:\Windows\system32\svchost.exe
    2010-12-21	09:08:37:104	 940	e84	Misc	 = Module: c:\windows\system32\wuaueng.dll
    2010-12-21	09:08:37:104	 940	e84	Service	*************
    2010-12-21	09:08:37:104	 940	e84	Service	** START ** Service: Service startup
    2010-12-21	09:08:37:104	 940	e84	Service	*********
    2010-12-21	09:08:37:108	 940	e84	Agent	 * WU client version 7.4.7600.226
    2010-12-21	09:08:37:108	 940	e84	Agent	 * Base directory: C:\Windows\SoftwareDistribution
    2010-12-21	09:08:37:108	 940	e84	Agent	 * Access type: No proxy
    2010-12-21	09:08:37:108	 940	e84	Agent	 * Network state: Connected
    2010-12-21	09:08:37:453	 940	e84	DtaStor	Default service for AU is {00000000-0000-0000-0000-000000000000}
    2010-12-21	09:08:37:462	 940	e84	DtaStor	Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2010-12-21	09:08:37:464	 940	e84	Agent	WARNING: failed to access the auth cab, fatal error 0x80070003
    2010-12-21	09:08:37:464	 940	e84	Agent	WARNING: Invalid service in the backup data store; cleaning up 
    2010-12-21	09:08:37:465	 940	e84	Agent	WARNING: Failed to add and register service 7971f918-a847-4430-9279-4a52d1efe18d to the data store 0x80240031
    2010-12-21	09:08:37:465	 940	e84	Agent	WARNING: Default Service Recovery: Attempting to add pending registration for service 7971f918-a847-4430-9279-4a52d1efe18d to the data store
    2010-12-21	09:09:22:474	 940	e84	Report	CWERReporter::Init succeeded
    2010-12-21	09:09:22:474	 940	e84	Agent	*********** Agent: Initializing Windows Update Agent ***********
    2010-12-21	09:09:22:475	 940	e84	Agent	*********** Agent: Initializing global settings cache ***********
    2010-12-21	09:09:22:475	 940	e84	Agent	 * WSUS server: http://server2:8530
    2010-12-21	09:09:22:475	 940	e84	Agent	 * WSUS status server: http://server2:8530
    2010-12-21	09:09:22:475	 940	e84	Agent	 * Target group: (Unassigned Computers)
    2010-12-21	09:09:22:475	 940	e84	Agent	 * Windows Update access disabled: No
    2010-12-21	09:09:22:475	 940	e84	DnldMgr	Download manager restoring 0 downloads
    2010-12-21	09:09:22:476	 940	e84	AU	########### AU: Initializing Automatic Updates ###########
    2010-12-21	09:09:22:477	 940	e84	AU	 # WSUS server: http://server2:8530
    2010-12-21	09:09:22:477	 940	e84	AU	 # Detection frequency: 22
    2010-12-21	09:09:22:477	 940	e84	AU	 # Approval type: Scheduled (Policy)
    2010-12-21	09:09:22:477	 940	e84	AU	 # Scheduled install day/time: Every day at 3:00
    2010-12-21	09:09:22:477	 940	e84	AU	 # Auto-install minor updates: Yes (Policy)
    2010-12-21	09:09:22:478	 940	e84	AU	Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21	09:09:22:751	 940	e84	Report	*********** Report: Initializing static reporting data ***********
    2010-12-21	09:09:22:751	 940	e84	Report	 * OS Version = 6.1.7600.0.0.65792
    2010-12-21	09:09:22:751	 940	e84	Report	 * OS Product Type = 0x00000004
    2010-12-21	09:09:22:772	 940	e84	Report	 * Computer Brand = Dell Inc.
    2010-12-21	09:09:22:772	 940	e84	Report	 * Computer Model = OptiPlex 380         
    2010-12-21	09:09:22:775	 940	e84	Report	 * Bios Revision = A01
    2010-12-21	09:09:22:775	 940	e84	Report	 * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 A01
    2010-12-21	09:09:22:775	 940	e84	Report	 * Bios Release Date = 2010-03-11T00:00:00
    2010-12-21	09:09:22:775	 940	e84	Report	 * Locale ID = 1033
    2010-12-21	09:09:22:777	 940	e84	AU	Successfully wrote event for AU health state:0
    2010-12-21	09:09:22:777	 940	e84	AU	Initializing featured updates
    2010-12-21	09:09:22:777	 940	e84	AU	Found 0 cached featured updates
    2010-12-21	09:09:22:777	 940	e84	AU	Successfully wrote event for AU health state:0
    2010-12-21	09:09:22:778	 940	e84	AU	Successfully wrote event for AU health state:0
    2010-12-21	09:09:22:778	 940	e84	AU	AU finished delayed initialization
    2010-12-21	09:09:27:781	 940	36c	Report	CWERReporter finishing event handling. (00000000)
    2010-12-21	09:10:20:421	 940	bf0	AU	Triggering AU detection through DetectNow API
    2010-12-21	09:10:20:422	 940	bf0	AU	Triggering Online detection (interactive)
    2010-12-21	09:10:20:422	 940	e84	AU	#############
    2010-12-21	09:10:20:422	 940	e84	AU	## START ## AU: Search for updates
    2010-12-21	09:10:20:422	 940	e84	AU	#########
    2010-12-21	09:10:20:425	 940	e84	AU	<<## SUBMITTED ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
    2010-12-21	09:10:20:425	 940	36c	Agent	*************
    2010-12-21	09:10:20:425	 940	36c	Agent	** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21	09:10:20:425	 940	36c	Agent	*********
    2010-12-21	09:10:20:425	 940	36c	Agent	 * Online = Yes; Ignore download priority = No
    2010-12-21	09:10:20:425	 940	36c	Agent	 * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2010-12-21	09:10:20:425	 940	36c	Agent	 * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2010-12-21	09:10:20:425	 940	36c	Agent	 * Search Scope = {Machine}
    2010-12-21	09:10:20:425	 940	36c	Setup	Checking for agent SelfUpdate
    2010-12-21	09:10:20:426	 940	36c	Setup	Client version: Core: 7.4.7600.226 Aux: 7.4.7600.226
    2010-12-21	09:10:22:715	 940	36c	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2010-12-21	09:10:22:725	 940	36c	Misc	 Microsoft signed: Yes
    2010-12-21	09:10:22:745	 940	36c	Misc	Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2010-12-21	09:10:22:750	 940	36c	Misc	 Microsoft signed: Yes
    2010-12-21	09:10:22:765	 940	36c	Setup	Determining whether a new setup handler needs to be downloaded
    2010-12-21	09:10:22:765	 940	36c	Setup	SelfUpdate handler is not found. It will be downloaded
    2010-12-21	09:10:22:765	 940	36c	Setup	Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226"
    2010-12-21	09:10:52:778	 940	36c	Setup	WARNING: Cbs StartSession, error = 0x80080005
    2010-12-21	09:10:52:778	 940	36c	Setup	FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226" failed, error = 0x80080005
    2010-12-21	09:10:52:778	 940	36c	Setup	FATAL: SelfUpdate check failed, err = 0x80080005
    2010-12-21	09:10:52:779	 940	36c	Agent	 * WARNING: Skipping scan, self-update check returned 0x80080005
    2010-12-21	09:10:52:779	 940	36c	Agent	 * WARNING: Exit code = 0x80080005
    2010-12-21	09:10:52:779	 940	36c	Agent	*********
    2010-12-21	09:10:52:779	 940	36c	Agent	** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2010-12-21	09:10:52:779	 940	36c	Agent	*************
    2010-12-21	09:10:52:779	 940	36c	Agent	WARNING: WU client failed Searching for update with error 0x80080005
    2010-12-21	09:10:52:779	 940	ba0	AU	>>## RESUMED ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
    2010-12-21	09:10:52:780	 940	ba0	AU	 # WARNING: Search callback failed, result = 0x80080005
    2010-12-21	09:10:52:780	 940	ba0	AU	 # WARNING: Failed to find updates with error code 80080005
    2010-12-21	09:10:52:780	 940	ba0	AU	#########
    2010-12-21	09:10:52:780	 940	ba0	AU	## END ## AU: Search for updates [CallId = {F1E8D669-5A48-4C25-832F-4A5ABD80270F}]
    2010-12-21	09:10:52:780	 940	ba0	AU	#############
    2010-12-21	09:10:52:783	 940	ba0	AU	Successfully wrote event for AU health state:0
    2010-12-21	09:10:52:783	 940	ba0	AU	AU setting next detection timeout to 2010-12-21 19:10:52
    2010-12-21	09:10:52:783	 940	ba0	AU	Setting AU scheduled install time to 2010-12-22 08:00:00
    2010-12-21	09:10:52:783	 940	ba0	AU	Successfully wrote event for AU health state:0
    2010-12-21	09:10:52:784	 940	ba0	AU	Successfully wrote event for AU health state:0

    Tuesday, December 21, 2010 2:22 PM
  • Alright, I re-attempted to run the "SFC /scannow" command under a Administrator Command Prompt window, and got this error:

    "SFC /scannow error message: Windows Resource Protection could not start the repair service"

    I searched around a bit, and found a suggestion to check that the TrustedInstaller/Windows Module Installer is running.

    When trying to start the Windows Module Installer, I get this error: 

     

    Windows Modules Installer - Error 1450 Insufficient System Resources

    What a fun problem this is turning out to be.  I'd like to just re-image these computers, but I fear that it'll just happen again and I'm wondering why it's only a handful of computers that are affected, yet I have over 65 machines that were all installed from the same exact image.

     

    I'll keep poking along trying to find something that fixes this darn issue.  If anybody comes up with any ideas, I'll gladly try them.  Thanks!

     

    Just found this: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/42e2a200-defe-4c6b-a1b3-606836dcfabb

    and I'm trying the suggestion to set the registry limit size to "no limit" (setting hex value of 0xfffffff) to see if it works.  If it gets the sfc to run, it might fix my windows update issue as well.

    I have ArcGIS installed on 25 of the lab machines, and according to the link that I posted above, others have experienced problems after installing the ArcGIS software.  Hopefully I'm getting somewhere!

    • Edited by scythe944 Thursday, December 23, 2010 3:09 PM updated post (added info)
    • Marked as answer by scythe944 Thursday, December 23, 2010 3:18 PM
    Thursday, December 23, 2010 3:03 PM
  • Changing the registry value has now allowed me to run a SFC check. I'll let that run and see if updates work. If not, I'll retry stopping the Update service, renaming of the Software distribution folder, and start the update service again.

    I got, "Windows Resource Protection did not find any integrity violations" as a result of the SFC Scan.

    I checked for updates and had 18 updates available!  Installing them now.

    I guess I can mark myself as the answer, and hope it helps others.

    • Edited by scythe944 Thursday, December 23, 2010 3:18 PM update
    Thursday, December 23, 2010 3:12 PM
  • Can confirm that increasing the registry size resolved the issue for me on a Windows 7 PC that was receiving these errors.

    I know it's an old thread, but there you go.

     -SB

    Monday, June 2, 2014 5:50 PM
  • WINDOWS UPDATE ERROR : 80080005

    STEPS TO BE FOLLOWED

    If windows 7/ Vista or windows 8 or 8.1 :

    * open ‘CMD’ or ‘command prompt’ as an ‘Admin’

    * Type ‘ netsh int ip reset ‘

    * Type ‘ netsh winsock reset ’

    * Type ‘netsh advfirewall reset ‘

    * Type ‘ipconfig /flushdns ‘

    * Check for infection and Clear Rootkits in Program files / Appdata / temp / %temp%

    * Check for unwanted Task scheduler task folder and delete them all

        * > C: \windows\System32\Tasks

        * > C: \Windows\Tasks

    * Check start-up Services and programs

       * > Check Hide all Microsoft services and enable important programs and services needs for NJO remote services

        * > Disable unwanted start-up items

    * Wait for all the process to complete and then,

    * Try checking for windows update to see if updates can be found

    * If no Updates can be found please make sure you ‘Restart ’ the cx Pc and then  check for updates

    These steps may Apply for any other windows update issue which results in fixing the issue

    Friday, August 29, 2014 1:27 PM
  • To All - I know this blog is old, but some folks may end up here looking for help.  Below is a bat file that I created with nearly all of the fixes I have run across on the Internet.  Use it at your own risk though; I cannot be held responsible if you lose power, stop the bat file with Ctrl-C, or whatever else may (very rare) cause problems with your OS.  You can either copy and paste into notepad and save as a batch file and run everything at once, or do not run and copy and paste each command line one at a time.  I service several hundred desktops and this has worked for me most of the time, so here you go:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
    "WUServer"="http://<YourServer>:8530"
    "WUStatusServer"="http://YourServer:8530"
    "TargetGroupEnabled"=dword:00000000
    "TargetGroup"=""
    "AcceptTrustedPublisherCerts"=dword:00000001
    "ElevateNonAdmins"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
    "UseWUServer"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\WindowsUpdate]
    "ShortcutName"="Windows Update"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\WindowsUpdate]
    "ShortcutName"="Windows Update"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate]
    "SusClientId"=
    "SusClientIdValidation"=hex:06,02,28,01,30,0e,20,00,20,00,20,00,20,00,20,00,20,\
      00,20,00,20,00,20,00,20,00,20,00,20,00,57,00,37,00,36,00,31,00,35,00,52,00,\
      44,00,32,00,06,c8,1f,66,b2,33,ed,2f,00,39,00,31,00,42,00,52,00,4d,00,32,00,\
      32,00,2f,00,43,00,4e,00,37,00,34,00,34,00,33,00,31,00,34,00,36,00,35,00,30,\
      00,30,00,4f,00,4d,00,2f,00,39,00,31,00,42,00,52,00,4d,00,32,00,32,00
    "LastRestorePointSetTime"=

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
    "ElevateNonAdmins"=dword:00000001
    "NextSqmReportTime"="2015-06-26 23:59:19"
    "FeaturedUpdatesNotificationSeqNum"=dword:0000111e
    "FeaturedUpdatesNotificationSeqNumGenTime"="2015-06-16 17:58:31"
    "AUOptions"=dword:00000002
    "ScheduledInstallDay"=dword:00000000
    "ScheduledInstallTime"=dword:00000003
    "IncludeRecommendedUpdates"=dword:00000001
    "NextDetectionTime"="2015-06-27 01:18:01"
    "NextFeaturedUpdatesNotificationTime"="2015-02-11 19:28:29"
    "EnableFeaturedSoftware"=dword:00000001
    "ActionCenterNotificationCount"=dword:00000003
    "ActionCenterLastPossibleRestartNotification"="2015-02-12 11:00:00"
    "BalloonTime"="2015-06-26 16:29:58"
    "BalloonType"=dword:00000008

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect]
    "LastError"=dword:00000000
    "LastSuccessTime"="2015-06-26 16:24:18"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download]
    "LastSuccessTime"="2015-06-26 16:22:33"
    "LastError"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install]
    "LastSuccessTime"="2015-06-26 16:22:52"
    "LastError"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS]
    "UpdateCount"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
    "ReservationsAllowed"=dword:00000000

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting]
    "BatchFlushAge"=dword:00000325
    "SamplingValue2"=dword:000002e8

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache\3da21691-e39d-4da6-8a4b-b43877bcb1b7]
    "CurrentCacheFile"="C:\\Windows\\SoftwareDistribution\\EventCache\\{F81BE467-A261-4605-A16E-0F19D5E9019F}.bin"
    "FlushCacheFiles"=hex(7):00,00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services]
    "DefaultService"="7971f918-a847-4430-9279-4a52d1efe18d"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d]
    "AuthorizationCab"="authcab.cab"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending]
    "ValidatedPreWsus3RegistrationRequests"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup]
    "SelfUpdateStatus"=dword:00000000
    "SelfupdateUnmanaged"=dword:00000001
    "ServerId"="9482f4b4-e343-43b6-b170-9a65bc822c77"
    "SetupHandlerUpdateId"="61ca813a-7585-442e-a66b-b0d15ce6bdc0"
    "UpdateSessionId"=dword:ffffffff
    "RebootDiagnostic"="0|0|3:X|5:X"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate]
    "RebootFailCount"=dword:00000000
    "LastError"=dword:00000000
    "LastSuccessTime"="2015-02-11 21:24:36"

    Again, you use this at your risk, but this has worked for me.

    Tim

    Tuesday, July 21, 2015 5:07 PM
  • SFC is Useless. please give a better solution
    Monday, October 12, 2015 11:54 AM
  • After a long time with this problem, I finally found the solution.

    In my case the problem was due to the following windows service:
    Windows Media Player Network Sharing Service, this windows service is not how it was activated and it turns out that it has a part in the registry where it keeps the operating events, in principle I think it was a worm that activated it. Generating many entries.

    Because in windows 7, the limit of the registry is 2Gb, once the registry is full everything that has to do with this stops working.

    The key where the events are stored is

    [HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows Media Player NSS \ 3.0 \ Events]

    with regedit.exe go to this key and delete all created events.

    As I indicated this was my case, how I reach this conclusion. I was exporting one by one the branches of HKEY_LOCAL_MACHINE \ SOFTWARE \ until I verified that this was the one that generated a file of almost 2Gb.

    Once deleted use a registry optimization program, BEWARE of the tool you use and use one and give me a blue screen.

    I advise that before optimizing the registry, an image should be made to the boot hard disk.

    To defragment use WinUtilities RegistryDefrag.
    Thursday, January 11, 2018 10:02 AM
  • The error probably occurs if you access an program that not rightly coded or correctly installed on your Windows. To fix this issue, follow the steps below:

    1. Click “Start” menu, click “Control Panel” and then select “Administrative Tools”.
    2. “Administrative Tools” windows pops up, then click “Services”.
    3. On the “Services(Local)” list, right-click “Windows Update” and select “Stop”.
    4. Go the primary drive where Operating System is installed and click Windows file.
    5. Find “SoftwareDistribution” and rename it like “SoftwareDistribution.Coopoint.bak”.
    6. Go bact to “Services” windows, right-click “Windows Update” and select “Start”.
    7. Right-click “Windows Update” and select “Properties”, select “Automatic (Delayed)” as “Startup type”.
    8. Restart computer and try to install update again.

    .

    Source: https://www.coopoint.com/articles/how-to-fix-windows-update-error-80080005





    Tuesday, January 16, 2018 10:40 AM