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Possible virus or worm attack? RRS feed

  • Question

  • At 12:00 AM Feb 14...(last nite) my pc suddenly rebooted.  This has been happening periodically for some time anyway with no harm done.  This time however, when the computer came back online my primary user account was missing from the login screen.  I have tried to use windows restore unsuccessfully and have tried to restore a backup using Onecare....  it says that all files are present.  When I try to recreate the user account I get a message that the account already exists. 

    I cannot access the files which were associated with that user account.  I need help.


    tca1965
    Saturday, February 14, 2009 3:23 PM

Answers

  •  

    Hi rockymtngntlmn, it seems this is a general system related security issue. As this forum focuses on Windows SteadyState specific issues, this inquiry would best be posted to system forum.

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the newsgroups regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

    Also, for your information, I suggest you try a free online virus scan on the following site:

    http://safety.live.com

     

    For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.

     

    For support outside the United States and Canada, visit the Product Support Services Web page (http://support.microsoft.com/?pr=SecurityHome  ).

    Hope this helps!


    Sean Zhu - MSFT
    • Marked as answer by Sean Zhu - Friday, February 20, 2009 6:31 AM
    • Edited by Leo Huang Friday, April 6, 2012 8:29 AM PCSafety Center update
    Monday, February 16, 2009 8:24 AM

All replies

  •  

    Hi rockymtngntlmn, it seems this is a general system related security issue. As this forum focuses on Windows SteadyState specific issues, this inquiry would best be posted to system forum.

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the newsgroups regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

    Also, for your information, I suggest you try a free online virus scan on the following site:

    http://safety.live.com

     

    For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.

     

    For support outside the United States and Canada, visit the Product Support Services Web page (http://support.microsoft.com/?pr=SecurityHome  ).

    Hope this helps!


    Sean Zhu - MSFT
    • Marked as answer by Sean Zhu - Friday, February 20, 2009 6:31 AM
    • Edited by Leo Huang Friday, April 6, 2012 8:29 AM PCSafety Center update
    Monday, February 16, 2009 8:24 AM
  • It this is Tom A.:

    Ted here send me and e-mail to te6230@aol.com

    peace

    Tuesday, April 21, 2009 4:54 AM