Corrupted Word 2007 File - Unspecified Error RRS feed

  • Question

  • I have a problem with a corrupted file in Word 07 that will not open after some recent edits.

    The filename.docx cannot be opened because there are problems with the contents.

    Details: Unspecified Error

    Location: Part: /word/document.xml, Line: 2, Column: 180281

    I've researched a bit and found some people have resolved by renaming the docx to zip and editting the document.xml direct. Without any prior XML knowledge or working with these documents I'm lost as to what to edit.

    Here's the file:


    Please advise.

    • Moved by Max Meng Friday, January 20, 2012 1:28 AM Moving to a more appropriate forum (From:Office 2007 Planning and Deployment)
    Thursday, January 19, 2012 3:46 PM


  • Hi,

    Firstly, please follow this KB article troubleshoot damaged document in Word 2007,  this article is intended for a beginning to intermediate computer user.
    You may find it easier to follow the steps if you print this article first.


    Second, please follow this KB methods recover document in Word 2007 below given:


    Best Regards.

    William Zhou

    TechNet Community Support

    Monday, January 23, 2012 3:13 AM