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Bluescreen crashing and game crashing RRS feed

  • Question

  • Hello, I've been having problems with my computer for a year or so now. Basically once or twice a week I keep getting BSOD. It can be when I'm doing something on the computer or when it's in screensaver mode. I've clean booted 4 or 5 times in this time with no success. I also have problems when playing games such as counter strike source. It randomly crashes and I get the message "HL2.exe has stopped working".

    Here are the latest problem details from the last crash:

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    2057

    Additional information about the problem:
      BCCode:    d1
      BCP1:    FFFFF80022ADCF32
      BCP2:    0000000000000002
      BCP3:    0000000000000008
      BCP4:    FFFFF80022ADCF32
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1

    Files that help describe the problem:
      C:\Windows\Minidump\101811-28938-01.dmp
      C:\Windows\Temp\WER-39873-0.sysdata.xml

    Any help would be much appreciated.

     

    Regards.

    Tuesday, October 18, 2011 2:39 PM

Answers

  • Hello,

    Bug Check Code 0xD1: http://msdn.microsoft.com/en-us/library/ff560244(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Proposed as answer by Arthur Xie Monday, October 24, 2011 7:29 AM
    • Marked as answer by Arthur Xie Thursday, November 3, 2011 3:22 AM
    Tuesday, October 18, 2011 11:02 PM
  • BSOD's are frustrating.  Many are caused by hardware.  Easy to test and be sure.

    Software can be harder to find.  More Info on your setup would help.  How old?

    Did you do a ram test, Memtest86 is easy to try and will tell you in 10 min.  This

    will take care of many frustrating BSOD's.  Is you system running to hot?

    Try cleaning the dust bunnies out.  Video?  Substitute another card.  Do the quick

    checks and then go deeper into the dump files which can take some time.

     

    Good Luck

    • Proposed as answer by Arthur Xie Monday, October 24, 2011 7:29 AM
    • Marked as answer by Arthur Xie Thursday, November 3, 2011 3:22 AM
    Wednesday, October 19, 2011 4:47 PM

All replies

  • Hello,

    Bug Check Code 0xD1: http://msdn.microsoft.com/en-us/library/ff560244(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps). Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Proposed as answer by Arthur Xie Monday, October 24, 2011 7:29 AM
    • Marked as answer by Arthur Xie Thursday, November 3, 2011 3:22 AM
    Tuesday, October 18, 2011 11:02 PM
  • BSOD's are frustrating.  Many are caused by hardware.  Easy to test and be sure.

    Software can be harder to find.  More Info on your setup would help.  How old?

    Did you do a ram test, Memtest86 is easy to try and will tell you in 10 min.  This

    will take care of many frustrating BSOD's.  Is you system running to hot?

    Try cleaning the dust bunnies out.  Video?  Substitute another card.  Do the quick

    checks and then go deeper into the dump files which can take some time.

     

    Good Luck

    • Proposed as answer by Arthur Xie Monday, October 24, 2011 7:29 AM
    • Marked as answer by Arthur Xie Thursday, November 3, 2011 3:22 AM
    Wednesday, October 19, 2011 4:47 PM