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Word 2010 Envelope print error RRS feed

  • Question

  • No matter what I change in the envelopes setting of Word 2010- distance from top, distance from left, feed direction - the address always prints at the very top of the envelope and to one side.  All I want to do is print one address on a DL size envelope straight from the Envelopes setting in Mailings - don't need it attached to a document.  The default setting says to print from the DVD tray in the Epson TX650 printer, which is impossible. How can I set the default to print on a DL envelope in  the correct position?  Thanks.

    Friday, May 15, 2015 7:02 AM

All replies

  • Hi Kewarra99,

    Do you mind sharing a screenshot of this issue (Print preview)? It'll help us to assist you better.

    Regards,

    George Zhao
    TechNet Community Support


    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
    Wednesday, May 27, 2015 8:12 AM
  • Hi George

    Been waiting for my account to be verified before I could post screenshot, but here it is with a scan of the resulting envelope:

    Thanks


    Thursday, May 28, 2015 8:56 AM