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Win 7 BSOD BCCode 1a (and Many others) RRS feed

  • Question

  • I've been plagued with BSOD's for more than two weeks. The issue is that I cannot seem to determine the root cause. The BCCodes are too varied. I've posted my System Info and a link to the MiniDump files. Would someone be willing to assist, please?

    Thanks in advance!

    ==========================

    SysInfo:

    OS Name    Microsoft Windows 7 Ultimate
    Version    6.1.7601 Service Pack 1 Build 7601
    Other OS Description     Not Available
    OS Manufacturer    Microsoft Corporation
    System Name    XXXXXXXXXXX
    System Manufacturer    Hewlett-Packard
    System Model    HP ENVY 15 Notebook PC
    System Type    x64-based PC
    Processor    Intel(R) Core(TM) i5 CPU       M 520  @ 2.40GHz, 2400 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date    Hewlett-Packard F.2B, 10/12/2010
    SMBIOS Version    2.6
    Windows Directory    C:\Windows
    System Directory    C:\Windows\system32
    Boot Device    \Device\HarddiskVolume1
    Locale    United States
    Hardware Abstraction Layer    Version = "6.1.7601.17514"
    User Name    XXXXXXXXXXXXX\XXXXXXX
    Time Zone    XXXXXXXX Daylight Time
    Installed Physical Memory (RAM)    6.00 GB
    Total Physical Memory    5.99 GB
    Available Physical Memory    3.99 GB
    Total Virtual Memory    12.0 GB
    Available Virtual Memory    9.63 GB
    Page File Space    5.99 GB
    Page File    C:\pagefile.sys

    ===============================

    Minidump files: https://1drv.ms/u/s!Ao6zfOLJylADhmhJhmhabhl34UWL

    Sunday, March 26, 2017 9:03 AM

All replies

  • Hi ,

    I have analyzed all of minidump files you posted here. They all point to ntkrnlmp.exe, which is not very useful to troubleshoot your BSOD issue. If there are new minidump files created, please upload them to enable us help you further.

    Meanwhile, for blue screen issue, here is a reference article for you. It contains some general tips that will help you deal with many blue screens, hope it will be helpful.
    Everything You Need To Know About the Blue Screen of Death
    https://www.howtogeek.com/163452/everything-you-need-to-know-about-the-blue-screen-of-death/
    NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.

    Best regards


    Please remember to mark the replies as answers if they help.
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    Monday, March 27, 2017 9:01 AM
    Moderator