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I am using outlook 2010 in search option refine options are gray out. My windows search service is running RRS feed

  • Question

  • Hi

    I am using outlook 2010 & windows 10.  In outlook  search option refine options are gray out.  My windows search service is running

    Please suggest how to make enable

    Regards

    Shrikant 

    Friday, December 29, 2017 6:45 AM

All replies

  • Hi Shrikant,

    Have you checked whether "Microsoft Outlook" is included in the indexing scope? If Microsoft Outlook is not in the indexing scope, the Refine options may be grayed out. To verify this, go to Control Panel > Indexing Options. Click Modify and make sure "Microsoft Outlook" is listed as an indexing location.

    Regards,

    Steve Fan


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    • Edited by Steve Fan Monday, January 1, 2018 6:54 AM
    • Proposed as answer by Steve Fan Tuesday, January 2, 2018 9:06 AM
    Monday, January 1, 2018 6:54 AM