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Windows Update Does Not Work, Nor Can I Reinstall It! RRS feed

  • Question

  •  Recently, my computer kept crashing due to memory issues. It caused corruption in a number of things on my computer, namely windows update and parts of my outlook pst file. I was able to fix my pst file with the inbox fixer which ships with outlook, but I am now having problems fixing windows update.

    I am running Windows Vista 64-Bit with SP1.

    When I try to run windows update:
    It launches a window, but quickly disappears.
    Also, when it appears on the recent programs list, it has the standard default application icon - not the windows update icon.

    When I try to reinstall the Windows Update Agent, I get this error:
    "Windows Update Agent Installer encountered unrecoverable error"


    I know this is not a malware, spyware, virus, or trojan issue. As this issue started immediately after I had BSOD errors caused by my memory. This is a corruption issue.

    I just need instructions on how to manually get to the point where I can run the Windows Update Agent Installer succesfully.

    Can anyone assist?

    Saturday, February 14, 2009 9:50 PM

All replies

  • Possibility #1 is that your version of the Windows Update Agent is outdated or corrupted.  You can download the latest version from here:
    http://support.microsoft.com/default.aspx/kb/949104

    The other possibility that I can think of (this is known to happen) is that Windows Update needs a reset.
    There was a tool to do this at codeplex.com; however, it seems to be missing now.
    You can do the reset manually, per the instructions here (scroll down to Method 3.)

    HTH,
    Chris
    [If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Sunday, February 15, 2009 7:47 PM