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DPM 2012 upgrade to 2012 SP1 RRS feed

  • Question

  • I'm trying to update my DPM 2012 server to DPM 2012 SP1 (with UR3).To install SP1, i need the DPM 2012 UR3 (KB2751230) installed, however each time i get "The DPM installation Failed"

    [Log Extract]

    MSI (s) (4C:70) [14:25:51:688]: Product: Microsoft System Center 2012 - Data Protection Manager - Update 'Microsoft Data Protection Manager 2010 Update - KB2751230' could not be installed. Error code 1603. Additional information is available in the log file C:\Program Files\Microsoft System Center 2012\DPM\DPMLogs\DataProtectionManager-KB2751230.log.

    MSI (s) (4C:70) [14:25:51:689]: Windows Installer installed an update. Product Name: Microsoft System Center 2012 - Data Protection Manager. Product Version: 4.0.1908.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Update Name: Microsoft Data Protection Manager 2010 Update - KB2751230. Installation success or error status: 1603.

    MSI (s) (4C:70) [14:25:51:689]: Note: 1: 1729
    MSI (s) (4C:70) [14:25:51:690]: Transforming table Error.

    MSI (s) (4C:70) [14:25:51:690]: Transforming table Error.

    MSI (s) (4C:70) [14:25:51:690]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (4C:70) [14:25:51:690]: Transforming table Error.

    MSI (s) (4C:70) [14:25:51:690]: Transforming table Error.

    MSI (s) (4C:70) [14:25:51:690]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (4C:70) [14:25:51:690]: Transforming table Error.

    MSI (s) (4C:70) [14:25:51:690]: Transforming table Error.

    MSI (s) (4C:70) [14:25:51:690]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (4C:70) [14:25:51:690]: Transforming table Error.

    MSI (s) (4C:70) [14:25:51:691]: Transforming table Error.

    MSI (s) (4C:70) [14:25:51:691]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (4C:70) [14:25:51:691]: Product: Microsoft System Center 2012 - Data Protection Manager -- Configuration failed.

    [/Log]

    I saw this post and it didnt help:

    http://social.technet.microsoft.com/Forums/sharepoint/en-US/ef8342a8-7a90-4eb1-b905-56deb0402d77/dpm-2012-update-rollup-3-could-not-be-installed

    I have sysadmin rights on the DB, and am a domain admin, running the install as admin. I have also tried running it without the backup of the db, but that didnt work at all.

    Can someone point me in the right direction?

    Thursday, December 19, 2013 6:31 AM

All replies

  • Hi

    Can you search the DataProtectionManager-KB2751230.log from the bottom up for the string: InstallExecute. Return value 3.

    The real cause of the failure will be right above that.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Thursday, December 19, 2013 4:20 PM
    Moderator