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    how to slove outlook 2010 profile issue and  i have trouble to login in outlook with my email address and always prompt credential box
    Wednesday, December 6, 2017 9:22 AM

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    Hi Su,

    Could you please clarify what you exactly mean by "outlook 2010 profile issue"?
    What's the type of your problematic account, Exchange, POP or IMAP?
    Have you ever successfully configured this account in Outlook 2010?

    Regarding the issue that Outlook keeps prompting for password, hopefully the forum article below can be helpful:

    Why does Outlook keep prompting for password 

    If it doesn't work, please feel free to post back with more details and we are willing to help you.

    Best regards,
    Yuki Sun

    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, December 7, 2017 7:24 AM
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    Hi Su,

    Just wanted to check if there is anything that I can do for you on this problem. If so, please do not hesitate to let me know and I will be happy to help.

    Best regards,
    Yuki Sun

    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Monday, December 11, 2017 12:37 PM