Hi,
Thanks for your post. As this is much more related to the office, I'd suggest you to contact Office Support to get this resolved in a timely manner since they are the best resource for this kind of problem.
For your convenience, I have list the link as followed.
Microsoft Office for IT Professionals
http://social.technet.microsoft.com/Forums/en/category/officeitpro
Best Regards,
Elaine
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