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Client server not getting patches installed from WSUS

Question
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2016-05-31 21:02:29:417 740 1740 AU ## START ## AU: Search for updates
2016-05-31 21:02:29:417 740 1740 AU #########
2016-05-31 21:02:29:433 740 1740 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F34090D9-A40B-42F5-B1CA-9CB6F42266BE}]
2016-05-31 21:02:29:433 740 13f30 Agent *************
2016-05-31 21:02:29:433 740 13f30 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2016-05-31 21:02:29:433 740 13f30 Agent *********
2016-05-31 21:02:29:433 740 13f30 Agent * Online = Yes; Ignore download priority = No
2016-05-31 21:02:29:433 740 13f30 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2016-05-31 21:02:29:433 740 13f30 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2016-05-31 21:02:29:433 740 13f30 Agent * Search Scope = {Machine}
2016-05-31 21:02:29:511 740 13f30 Setup Checking for agent SelfUpdate
2016-05-31 21:02:29:604 740 13f30 Setup Client version: Core: 7.6.7601.18804 Aux: 7.6.7601.18804
2016-05-31 21:02:31:948 740 13f30 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2016-05-31 21:03:11:895 740 13f30 Misc Microsoft signed: NA
2016-05-31 21:03:11:895 740 13f30 Misc WARNING: Cab does not contain correct inner CAB file.
2016-05-31 21:03:11:896 740 13f30 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2016-05-31 21:03:11:941 740 13f30 Misc Microsoft signed: NA
2016-05-31 21:03:11:972 740 13f30 Setup Wuident for the managed service is valid but not quorum-signed. Skipping selfupdate.
2016-05-31 21:03:11:972 740 13f30 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2016-05-31 21:03:11:972 740 13f30 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2016-05-31 21:04:36:760 740 13f30 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2016-05-31 21:04:36:760 740 13f30 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://192.168.245.17/ClientWebService/client.asmx
2016-05-31 21:04:37:320 740 13f30 PT WARNING: Cached cookie has expired or new PID is available
2016-05-31 21:04:37:320 740 13f30 PT Initializing simple targeting cookie, clientId = c8872990-e247-4dec-8208-342214c28cce, target group = , DNS name = attssrv01.adaas.local
2016-05-31 21:04:37:320 740 13f30 PT Server URL = http://192.168.245.17/SimpleAuthWebService/SimpleAuth.asmx
2016-05-31 21:04:37:351 740 13f30 PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
2016-05-31 21:04:37:351 740 13f30 PT WARNING: SOAP Fault: 0x00012c
2016-05-31 21:04:37:351 740 13f30 PT WARNING: faultstring:Fault occurred
2016-05-31 21:04:37:351 740 13f30 PT WARNING: ErrorCode:ConfigChanged(2)
2016-05-31 21:04:37:351 740 13f30 PT WARNING: Message:(null)
2016-05-31 21:04:37:351 740 13f30 PT WARNING: Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
2016-05-31 21:04:37:351 740 13f30 PT WARNING: ID:da82e386-e725-429f-918b-1422976e4489
2016-05-31 21:04:37:460 740 13f30 PT WARNING: Cached cookie has expired or new PID is available
2016-05-31 21:04:37:460 740 13f30 PT Initializing simple targeting cookie, clientId = c8872990-e247-4dec-8208-342214c28cce, target group = , DNS name = attssrv01.adaas.local
2016-05-31 21:04:37:460 740 13f30 PT Server URL = http://192.168.245.17/SimpleAuthWebService/SimpleAuth.asmx
2016-05-31 21:06:13:511 740 13f30 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2016-05-31 21:06:13:511 740 13f30 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://192.168.245.17/ClientWebService/client.asmx
2016-06-01 12:36:44:468 740 1ccdc AU Triggering AU detection through DetectNow API
2016-06-01 12:36:44:484 740 1ccdc AU Piggybacking on an AU detection already in progressWednesday, June 1, 2016 7:42 AM
Answers
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Hi merimuthu,
1. What is the version of your WSUS server?
2. Is the WSUS server new built, or it works for others clients?
3. On WSUS server, we may run server cleanup wizard and reindex WSUS database:
https://technet.microsoft.com/en-us/library/dd939795(v=ws.10).aspx
4. On clients, try reset windows update component:
https://support.microsoft.com/en-us/kb/971058
Feel free to feed back the result after doing the above things and if it still doesn't, then please provide the answers asked above.
Best Regards,
Anne
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Proposed as answer by Anne HeMicrosoft contingent staff Thursday, June 16, 2016 8:55 AM
- Marked as answer by Anne HeMicrosoft contingent staff Friday, June 17, 2016 9:07 AM
Thursday, June 2, 2016 6:12 AM