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Deleted WindowsApps folder RRS feed

  • Question

  • I deleted the WindowsApps folder, thinking I would be able to perform an upgrade, but the setup goes to 99%, then states "Windows 10 failed to install"
    Wednesday, June 13, 2018 5:09 AM

All replies

  • Hi,

    The windowsApp folder stores metro apps information. Why did you have to delete this folder?

    Let us know at which phase you fail, downlevel or first boot?

    https://docs.microsoft.com/en-us/windows/deployment/upgrade/troubleshoot-upgrade-errors

    To troubleshoot the upgrade issue, here are some tools and logs that you can refer to:

    https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolve-windows-10-upgrade-errors

    https://docs.microsoft.com/en-us/windows/deployment/upgrade/log-files

    https://support.microsoft.com/en-us/help/10587/windows-10-get-help-with-upgrade-installation-errors

    It is suggested that you can use setupDiag tool to analyze the log files.

    https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag

    Let us know more information on your problem, and you can help us collect the log file, upload them to a network drive.

    setupact.log

    setuperr.log


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    Thursday, June 14, 2018 5:44 AM