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scan operation is not supported for this computer + checkpoint + windows 10 RRS feed

  • Question

  • Hi All,

    After upgrading to windows 10. I am not able to access my company vpn (Checkpoint) from windows 10. Its working perfectly in windows 8. Any ideas. Thanks in advance.(I tried both IE and Edge)

    Following error occurs.

    Scan operation is not supported for this computer's operating system

    Wednesday, June 1, 2016 5:03 PM

Answers

  • YOu need to install the compatible version in Windows 10. 

    Please check with admin / checkpoint support on this. 


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, June 2, 2016 1:23 AM
  • To my knowledge, Check Point Capsule VPN available for Windows 10, we need to download the Windows compatible version from Windows Store at first.

    There is a detailed guide, refer to it for assistance.

    https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk107536

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Regards


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, June 2, 2016 2:10 AM

All replies

  • YOu need to install the compatible version in Windows 10. 

    Please check with admin / checkpoint support on this. 


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, June 2, 2016 1:23 AM
  • To my knowledge, Check Point Capsule VPN available for Windows 10, we need to download the Windows compatible version from Windows Store at first.

    There is a detailed guide, refer to it for assistance.

    https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk107536

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Regards


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Thursday, June 2, 2016 2:10 AM