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Skype for Business - Web conference - Guest with web app - WhiteBoard - Can only insert PNG file RRS feed

  • Question

  • Dear All,

    A strange problem as mentioned at subject line.

    We tested with Web app with external guest, everyone working fine, but Guest can not insert jpg picture into Whileboard. It show error: skype for business you can't upload that kind of file format, please try .png file format.

    Yes it's success to insert .png file into whiteboard. But is it by design? Can we change it to support jpg?

    It failed even the guest take presenter role.

    Thanks,
    Notmen

    Tuesday, March 7, 2017 7:41 AM

Answers

  • Hi notmen,

    Based on my test, I have the same issue with you.

    According to my research, there is no option in SFB server and client side to choose or change the option with the picture type for whiteboard, so it is by design behavior.


    Regards,

    Alice Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Liinus Thursday, March 9, 2017 6:00 AM
    • Marked as answer by notmen Thursday, March 9, 2017 6:24 AM
    Wednesday, March 8, 2017 8:24 AM

All replies

  • Hi notmen,

    Based on my test, I have the same issue with you.

    According to my research, there is no option in SFB server and client side to choose or change the option with the picture type for whiteboard, so it is by design behavior.


    Regards,

    Alice Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Liinus Thursday, March 9, 2017 6:00 AM
    • Marked as answer by notmen Thursday, March 9, 2017 6:24 AM
    Wednesday, March 8, 2017 8:24 AM
  • Yes , looks like its by design that its not allowing other formats 


    Linus || Please mark posts as answers/helpful if it answers your question.

    Thursday, March 9, 2017 6:01 AM