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blue screen RRS feed

  • Question

  • Hi! My computer use Microsoft Windows 7 Ultimate,中文(简体,中国),6.1.7601.

    I'm Update it,use SP1,in 9/12.

    Then,I found my computer have many Blue screens in later one month,like this:today

    "The computer has rebooted from a bugcheck.日志名称: System
    来源
    : Microsoft-Windows-WER-SystemErrorReporting
    日期
    : 2011/10/1 23:27:52
    事件
    ID: 1001
    任务类别:

    级别:错误
    关键字:经典
    用户:暂缺
    计算机: HP-G4
    描述
    :
    计算机已经从检测错误后重新启动。检测错误: 0x0000007f (0x00000008, 0x801ef000, 0x00000000, 0x00000000)。已将转储的数据保存在: C:\Windows\MEMORY.DMP。报告 ID: 100111-23992-01

    事件 Xml:
    < Event xmlns="
    http://schemas.microsoft.com/win/2004/08/events/event">
    < System>
    < Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    < EventID Qualifiers="16384">1001</EventID>
    < Version>0</Version>
    < Level>2</Level>
    < Task>0</Task>
    < Opcode>0</Opcode>
    < Keywords>0x80000000000000</Keywords>
    < TimeCreated SystemTime="2011-10-01T15:27:52.000000000Z" />
    < EventRecordID>306486</EventRecordID>
    < Correlation />
    < Execution ProcessID="0" ThreadID="0" />
    < Channel>System</Channel>
    < Computer>HP-G4</Computer>
    < Security />
    < /System>
    < EventData>
    < Data Name="param1">0x0000007f (0x00000008, 0x801ef000, 0x00000000, 0x00000000)</Data>
    < Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    < Data Name="param3">100111-23992-01</Data>
    < /EventData>
    < /Event>

    I also found it have 40493th system logs in7 days:日志名称: System
    来源
    : Microsoft-Windows-FilterManager
    日期
    : 2011/10/2 4:01:46
    事件
    ID: 4
    任务类别:

    级别:警告
    关键字:
    用户
    : HP-G4\yjr
    计算机
    : HP-g4
    描述
    :
    文件系统筛选器“ppfsflt”(版本 6.1‎2010‎-‎07‎-‎27T10:23:51.000000000Z)无法附加到卷“\Device\Harddisk1\DR1”。此筛选器返回了0xc000000d 的非标准最终状态。此筛选器和/或其支持应用程序应处理此情况。如果此情况持续出现,请联系供应商。

    事件 Xml:
    < Event xmlns="
    http://schemas.microsoft.com/win/2004/08/events/event">
    < System>
    < Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
    < EventID>4</EventID>
    < Version>0</Version>
    < Level>3</Level>
    < Task>0</Task>
    < Opcode>0</Opcode>
    < Keywords>0x8000000000000000</Keywords>
    < TimeCreated SystemTime="2011-10-01T20:01:46.823761400Z" />
    < EventRecordID>307054</EventRecordID>
    < Correlation />
    < Execution ProcessID="7576" ThreadID="840" />
    < Channel>System</Channel>
    < Computer>HP-g4</Computer>
    < Security UserID="S-1-5-21-873101395-360891391-3858543248-1000" />
    < /System>
    < EventData>
    < Data Name="FinalStatus">0xc000000d</Data>
    < Data Name="DeviceVersionMajor">6</Data>
    < Data Name="DeviceVersionMinor">1</Data>
    < Data Name="DeviceNameLength">7</Data>
    < Data Name="DeviceName">ppfsflt</Data>
    < Data Name="DeviceTime">2010-07-27T10:23:51.000000000Z</Data>
    < Data Name="ExtraStringLength">21</Data>
    < Data Name="ExtraString">\Device\Harddisk1\DR1</Data>
    < /EventData>
    < /Event>

    I have many friends that tell me win7 isn'tsteady performance.

    what is the problem of my computer ?

    HP Pavilion g4-1060tx Laptop Config:

    硬件

    产品名称

    g4-1060tx

    产品编号

    LZ776PA

    cpu

    2.3 GHz 英特尔酷睿 i5-2410M

    microprocessor cache

    3 MB L3 高速缓存

    Physical Memory

    4 GB 1333 MHz DDR3

    display adapter

    AMD Radeon HD 6470M (1 GB DDR3)

    显示屏

    采用 (LED BrightView)高亮屏技术的 14.0 英寸高清显示屏 (1366 x 768)

    hard disk

    750 GB SATA (5400 rpm)

    光驱

    双层支持盘面光刻技术的 SuperMulti DVD±R/RW光驱

    网卡

    集成 10/100 BASE-T以太网局域网

    无线连接

    802.11 b/g/n

    sound device

    Altec Lansing 扬声器 - SRS Premium Sound

    键盘

    笔记本键盘带 Home滚动按键

    指点设备

    触摸板支持多触摸手势和开关按钮

    PC 卡插槽

    适用于 Secure Digital卡和 Multimedia 卡的多格式数字媒体卡阅读器

    外部端口

    • 1 VGA端口
    • 1 个耳机输出端口
    • 1 个麦克风输入端口
    • 3 USB 2.0
    • 1 RJ45

    外型尺寸

    34.1 x 23.1 x 3 厘米

    重量

    2.1 千克起

    电源

    90 瓦交流电源适配器

    6
    节锂离子电池

    包装箱内包含的物品

    带集成数字麦克风的网络摄像头(VGA



    can you help me?

    Saturday, October 1, 2011 10:03 PM

Answers

  • Hello,

    Bug Check Code 0x1000007f: http://msdn.microsoft.com/en-us/library/ff557201(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.

    Please start by updating your Intel CPU driver and check again. Possible that you will have to contact Intel Technical Support.

    Another option is to contact Microsoft CSS for assistance.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer 

    • Marked as answer by Neil tohno Thursday, October 6, 2011 4:21 PM
    Monday, October 3, 2011 9:39 PM

All replies

  • Hi! My computer use Microsoft Windows 7 Ultimate,中文(简体,中国),6.1.7601.

    I'm Update it,use SP1,in 9/12.

    Then,I found my computer have many Blue screens in later one month,like this:today

    "The computer has rebooted from a bugcheck.日志名称: System
    来源
    : Microsoft-Windows-WER-SystemErrorReporting
    日期
    : 2011/10/1 23:27:52
    事件
    ID: 1001
    任务类别:

    级别:错误
    关键字:经典
    用户:暂缺
    计算机: HP-G4
    描述
    :
    计算机已经从检测错误后重新启动。检测错误: 0x0000007f (0x00000008, 0x801ef000, 0x00000000, 0x00000000)。已将转储的数据保存在: C:\Windows\MEMORY.DMP。报告 ID: 100111-23992-01

    事件 Xml:
    < Event xmlns="
    http://schemas.microsoft.com/win/2004/08/events/event">
    < System>
    < Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    < EventID Qualifiers="16384">1001</EventID>
    < Version>0</Version>
    < Level>2</Level>
    < Task>0</Task>
    < Opcode>0</Opcode>
    < Keywords>0x80000000000000</Keywords>
    < TimeCreated SystemTime="2011-10-01T15:27:52.000000000Z" />
    < EventRecordID>306486</EventRecordID>
    < Correlation />
    < Execution ProcessID="0" ThreadID="0" />
    < Channel>System</Channel>
    < Computer>HP-G4</Computer>
    < Security />
    < /System>
    < EventData>
    < Data Name="param1">0x0000007f (0x00000008, 0x801ef000, 0x00000000, 0x00000000)</Data>
    < Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    < Data Name="param3">100111-23992-01</Data>
    < /EventData>
    < /Event>

    I also found it have 40493th system logs in7 days:日志名称: System
    来源
    : Microsoft-Windows-FilterManager
    日期
    : 2011/10/2 4:01:46
    事件
    ID: 4
    任务类别:

    级别:警告
    关键字:
    用户
    : HP-G4\yjr
    计算机
    : HP-g4
    描述
    :
    文件系统筛选器“ppfsflt”(版本 6.1‎2010‎-‎07‎-‎27T10:23:51.000000000Z)无法附加到卷“\Device\Harddisk1\DR1”。此筛选器返回了0xc000000d 的非标准最终状态。此筛选器和/或其支持应用程序应处理此情况。如果此情况持续出现,请联系供应商。

    事件 Xml:
    < Event xmlns="
    http://schemas.microsoft.com/win/2004/08/events/event">
    < System>
    < Provider Name="Microsoft-Windows-FilterManager" Guid="{F3C5E28E-63F6-49C7-A204-E48A1BC4B09D}" />
    < EventID>4</EventID>
    < Version>0</Version>
    < Level>3</Level>
    < Task>0</Task>
    < Opcode>0</Opcode>
    < Keywords>0x8000000000000000</Keywords>
    < TimeCreated SystemTime="2011-10-01T20:01:46.823761400Z" />
    < EventRecordID>307054</EventRecordID>
    < Correlation />
    < Execution ProcessID="7576" ThreadID="840" />
    < Channel>System</Channel>
    < Computer>HP-g4</Computer>
    < Security UserID="S-1-5-21-873101395-360891391-3858543248-1000" />
    < /System>
    < EventData>
    < Data Name="FinalStatus">0xc000000d</Data>
    < Data Name="DeviceVersionMajor">6</Data>
    < Data Name="DeviceVersionMinor">1</Data>
    < Data Name="DeviceNameLength">7</Data>
    < Data Name="DeviceName">ppfsflt</Data>
    < Data Name="DeviceTime">2010-07-27T10:23:51.000000000Z</Data>
    < Data Name="ExtraStringLength">21</Data>
    < Data Name="ExtraString">\Device\Harddisk1\DR1</Data>
    < /EventData>
    < /Event>

    I have many friends that tell me win7 isn'tsteady performance.

    what is the problem of my computer ?

    HP Pavilion g4-1060tx Laptop Config:

    硬件

    产品名称

    g4-1060tx

    产品编号

    LZ776PA

    cpu

    2.3 GHz 英特尔酷睿 i5-2410M

    microprocessor cache

    3 MB L3 高速缓存

    Physical Memory

    4 GB 1333 MHz DDR3

       

    display adapter

    AMD Radeon HD 6470M (1 GB DDR3)

    显示屏

    采用 (LED BrightView)高亮屏技术的 14.0 英寸高清显示屏 (1366 x 768)

    hard disk

    750 GB SATA (5400 rpm)

    光驱

    双层支持盘面光刻技术的 SuperMulti DVD±R/RW光驱

    网卡

    集成 10/100 BASE-T以太网局域网

    无线连接

    802.11 b/g/n

    sound device

    Altec Lansing 扬声器 - SRS Premium Sound

    键盘

    笔记本键盘带 Home滚动按键

    指点设备

    触摸板支持多触摸手势和开关按钮

    PC 卡插槽

    适用于 Secure Digital卡和 Multimedia 卡的多格式数字媒体卡阅读器

    外部端口

    • 1 VGA端口
    • 1 个耳机输出端口
    • 1 个麦克风输入端口
    • 3 USB 2.0
    • 1 RJ45

    外型尺寸

    34.1 x 23.1 x 3 厘米

    重量

    2.1 千克起

    电源

    90 瓦交流电源适配器

    6
    节锂离子电池

    包装箱内包含的物品

    带集成数字麦克风的网络摄像头(VGA


    who can help me?

    this is today:


    问题事件名称: BlueScreen
      OS 版本: 6.1.7601.2.1.0.256.1
      区域设置 ID: 2052

    有关该问题的其他信息:
      BCCode: 1000007f
      BCP1: 00000008
      BCP2: 801EF000
      BCP3: 00000000
      BCP4: 00000000
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 256_1

    有助于描述该问题的文件:
      C:\Windows\Minidump\100211-33493-01.dmp
      C:\Users\yjr\AppData\Local\Temp\WER-74740-0.sysdata.xml

    联机阅读隐私声明:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0804

    如果无法获取联机隐私声明,请脱机阅读我们的隐私声明:
      C:\Windows\system32\zh-CN\erofflps.txt


    I also found my ''IObit Malware Fighter'' is breakdown all the time,although I 2th install.
    • Edited by Neil tohno Sunday, October 2, 2011 4:17 PM
    Sunday, October 2, 2011 4:00 PM
  • Hello,

    Bug Check Code 0x1000007f: http://msdn.microsoft.com/en-us/library/ff557201(v=VS.85).aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.

    Please start by updating your Intel CPU driver and check again. Possible that you will have to contact Intel Technical Support.

    Another option is to contact Microsoft CSS for assistance.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer 

    • Marked as answer by Neil tohno Thursday, October 6, 2011 4:21 PM
    Monday, October 3, 2011 9:39 PM
  • Hi,

     

    Check if the following KB is helpful.

    http://support.microsoft.com/kb/2502285

     

    Also, Collect mini dump file

    --------------------------------------

    1. Click Start- > type sysdm.cpl  -> Advanced tab

    2. Click Settings…button under Startup and Recovery catalog

    3. Under Write debugging information, select Small memory dump(128KB)

    4. The next time you get the blue screen, please upload the mini dump from C:\Windows\Minidump

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, October 5, 2011 7:34 AM
  • thanks all your help

     

     

    • Edited by Neil tohno Thursday, October 6, 2011 7:37 PM
    Thursday, October 6, 2011 7:05 PM
  • Hello again,

    here the BSOD is caused by igdpmd32.sys driver. More about it: http://www.runscanner.net/lib/igdpmd32.sys.html

    Please update it and check again. If this does not help, contact Intel Technical Support.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer 

    Thursday, October 6, 2011 7:30 PM