Asked by:
WINDOWS SERVER UPDATE SERVICES

Question
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Good day Sir
I have installed WSSUS role succesfull now the console does not want to open and gives the following errors:
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,
Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.
The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,
Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.
System.Xml.XmlException -- '_', hexadecimal value 0x14, is an invalid character. Line 3, position 476.
Source
System.Xml
Stack Trace:
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowInvalidChar(Int32 pos, Char invChar)
at System.Xml.XmlTextReaderImpl.ParseNumericCharRefInline(Int32 startPos, Boolean expand, BufferBuilder internalSubsetBuilder, Int32& charCount, EntityType& entityType)
at System.Xml.XmlTextReaderImpl.ParseNumericCharRef(Boolean expand, BufferBuilder internalSubsetBuilder, EntityType& entityType)
at System.Xml.XmlTextReaderImpl.HandleEntityReference(Boolean isInAttributeValue, EntityExpandType expandType, Int32& charRefEndPos)
at System.Xml.XmlTextReaderImpl.ParseAttributeValueSlow(Int32 curPos, Char quoteChar, NodeData attr)
at System.Xml.XmlTextReaderImpl.ParseAttributes()
at System.Xml.XmlTextReaderImpl.ParseElement()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
at System.Xml.XmlLoader.ReadCurrentNode(XmlDocument doc, XmlReader reader)
at System.Xml.XmlDocument.ReadNode(XmlReader reader)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadSoapException(XmlReader reader)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
** this exception was nested inside of the following exception **
System.InvalidOperationException -- Response is not well-formed XML.
Source
Microsoft.UpdateServices.BaseApi
Stack Trace:
at Microsoft.UpdateServices.Internal.ClassFactory.CallStaticMethod(Type type, String methodName, Object[] args)
at Microsoft.UpdateServices.Internal.BaseApi.Subscription.GetSynchronizationHistory(DateTime fromDate, DateTime toDate)
at Microsoft.UpdateServices.Internal.BaseApi.Subscription.GetLastSynchronizationInfo()
at Microsoft.UpdateServices.UI.AdminApiAccess.SynchronizationManager.GetSyncStatus()
at Microsoft.UpdateServices.UI.SnapIn.Scope.SyncResultsListScopeNode.RefreshActionsPaneActions()
at Microsoft.UpdateServices.UI.SnapIn.Scope.SyncResultsListScopeNode..ctor(ServerTools serverTools)
at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.AddChildNodes()
at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServerAndPopulateNode(Boolean connectingServerToConsole)
at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.OnExpand(AsyncStatus status)
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Monday, November 26, 2018 11:55 AM
All replies
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Hello,
Have you try to delete the WSUS file and re-open the console?
It is under C:\Users\Administrator\AppData\Roaming\Microsoft\MMC.
Note that you should change the Administrator in above path to your account logging in the server. And AppData folder is hidden by default.
Hope my answer could help you and look forward to your feedback.
Best Regards,
RayPlease remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
Tuesday, November 27, 2018 1:41 AM -
Please look at Sterling T's reply here:
Adam Marshall, MCSE: Security
https://www.ajtek.ca
Microsoft MVP - Windows and Devices for ITSaturday, December 8, 2018 5:17 PM