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App deleted my work organization account, can no longer authenticate RRS feed

  • Question

  • I get the error 

    "Unable to process notifications from your work or school acount.

    If this account has been removed from the app, please also remove it from the MFA registration page.

    Otherwise, remove the account and re-add it"

    I selected a personal microsoft account to backup the app, thinking I could use that to move it from this phone to another. When I added the personal microsoft account, the work one disappeared. Now I get that error if I try to log into portal.office.com with my work account and ask it to verify. 

    I cannot re-add the work account to the app either, because of this catch-22. 

    Please assist.

    Monday, October 14, 2019 10:45 PM