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The operation failed because of a protection agent failure. (ID 998 Details: The system cannot find the path specified (0x80070003)) RRS feed

  • Question

  • Hello,

    We are getting the following error when trying to backup our fileserver (DPM 2012 R2) to tape.

    "The operation failed because of a protection agent failure. (ID 998 Details: The system cannot find the path specified (0x80070003))"

    What is interesting:
    - The "Short-Term Protection" to disk runs successfully without error
    - The "Long-Term Protection" to tape fails after writing ~2TB of data to a TL2000 tape loader. (Always appears to fail towards end of job with the above error)
    - In the past (until roughly a month ago) the tape portion of this job was completing successfully.

    The DPM logs fail to give much information around the time of error regarding any failures. Likewise windows event logs give no hint of a problem when the job fails.

    Looking for any ideas that may help resolve this.

    Cheers!

    Tuesday, April 15, 2014 10:14 PM

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