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WIndows 10 x64 1903 Cumalitive Updates Failing Error 0x800f0983 RRS feed

  • Question

  • Hi,

    Ive had this issue with June & Julys Cumulitive Update for Windows 10 1809 x64-Base Systems.  They keep on failing to install.  I was scratching my head with the June release but evejtually declined that as July's release came out and hoping it would work but failed.

    Any ideas what could be causing this?

    Ive tried to delete the SoftwareDist folder, verified the files in WSUSContent, chkdsk and also dism.exe /scanhealth all with no luck.

    Many Thanks,

    Brad

    Logs - https://pastebin.com/UaqWnqVd

    Thursday, July 25, 2019 2:30 PM

Answers

  • I believe to have found the issue.

    My MDT image has OneDrive removed via a popular PS script circulating around on the net.

    Looking at the CBS logs it appears these cumulative updates require OneDrive to do the update...

    2019-07-26 11:36:40, Error                 CSI    0000000d (F) Component directory missing for Microsoft-Windows-SettingSync-OneDrive, version 10.0.17763.404, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}.[gle=0x80004005]
    2019-07-26 11:36:40, Error                 CSI    0000000e@2019/7/26:10:36:40.935 (F) onecore\base\wcp\componentstore\storelayout.cpp(2024): Error 800f0983 [Warning,Facility=15 (0x000f),Code=2435 (0x0983)] originated in function ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas expression: ((SCODE) (((unsigned long)(1)<<31) | ((unsigned long)(15)<<16) | ((unsigned long)(0x983))) )
    [gle=0x80004005]
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CBS.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726103505.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726102845.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726085903.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726084331.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726083104.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:40, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:40, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:41, Error                 CSI    0000000f@2019/7/26:10:36:41.310 (F) Attempting to mark store corrupt with category [l:21 ml:22]'CorruptComponentValue'[gle=0x80004005]
    2019-07-26 11:36:41, Error                 CSI    00000010 (F) STATUS_DELETE_PENDING #1802055# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0, name= ("null")}, da = (DELETE|SYNCHRONIZE|FILE_READ_ATTRIBUTES|FILE_WRITE_ATTRIBUTES), oa = @0x4f6387ea78->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[113]'\SystemRoot\WinSxS\Temp\InFlight\dc927dff9d43d5019e180000701c701e\11f57fff9d43d501ad180000701c701e_bootspaces.dll'; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x4f6387eae0, as[gle=0xd0000056]
    2019-07-26 11:36:41, Error                 CSI     = (null), fa = (FILE_ATTRIBUTE_NORMAL), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
    [gle=0xd0000056]
    2019-07-26 11:36:41, Error                 CSI    00000011@2019/7/26:10:36:41.326 (F) onecore\base\wcp\sil\ntsystem.cpp(2987): Error STATUS_DELETE_PENDING originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
    [gle=0x80004005]
    2019-07-26 11:36:41, Error                 CSI    00000012 (F) STATUS_DELETE_PENDING #1802051# from Windows::Rtl::SystemImplementation::CDirectory::DeleteRecursively(...)[gle=0xd0000056]
    2019-07-26 11:36:41, Error                 CSI    00000013 (F) 800f0983 [Error,Facility=(000f),Code=2435 (0x0983)] #1562921# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x800f0983]
    2019-07-26 11:36:41, Error                 CSI    00000014 (F) 800f0983 [Error,Facility=(000f),Code=2435 (0x0983)] #1539230# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddFiles(Flags = 1, a = @0x16debef9790, fn = @0x16debef9f90, fp = @0x16debefa790, disp = 0, op = 0)[gle=0x800f0983]
    2019-07-26 11:36:41, Info                  CBS    Failed to add to transaction package: Package_2960_for_KB4507469~31bf3856ad364e35~amd64~~10.0.1.5 [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:36:41, Error                 CBS    Failed to stage execution package: Package_2960_for_KB4507469~31bf3856ad364e35~amd64~~10.0.1.5 [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:36:41, Info                  CBS    CommitPackagesState: Started persisting state of packages
    2019-07-26 11:36:41, Info                  CBS    CommitPackagesState: Completed persisting state of packages
    2019-07-26 11:36:41, Info                  CSI    00000015@2019/7/26:10:36:41.451 CSI Transaction @0x16df4c00970 destroyed
    2019-07-26 11:36:41, Info                  CBS    Perf: Stage chain complete.
    2019-07-26 11:36:41, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:36:41, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:36:41, Info                  CBS    WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.615.1.5, status: 0x800f0983, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
    2019-07-26 11:36:41, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CBS.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726103505.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726102845.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726085903.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726084331.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726083104.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    Reboot mark cleared
    2019-07-26 11:36:41, Info                  CBS    Winlogon: Simplifying Winlogon CreateSession notifications
    2019-07-26 11:36:41, Info                  CBS    Winlogon: Deregistering for CreateSession notifications
    2019-07-26 11:36:41, Info                  CBS    FinalCommitPackagesState: Started persisting state of packages
    2019-07-26 11:36:41, Info                  CBS    Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.615.1.5, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, status: 0x0, failure source: Stage, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 75, first merged sequence: 75, reboot reason: REBOOT_NOT_REQUIRED, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Security Update, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0
    2019-07-26 11:36:41, Info                  CBS    Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.615.1.5, current: Resolved, original: Resolved, target: Installed, status: 0x800f0983, failure source: Stage, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 75, first merged sequence: 75, pending decision: InteractiveInstallFailed, primitive execution context: Interactive 
    2019-07-26 11:36:41, Info                  CBS    Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    FinalCommitPackagesState: Completed persisting state of packages
    2019-07-26 11:36:41, Info                  CBS    Enabling LKG boot option
    2019-07-26 11:36:41, Info                  CBS    Exec: End: nested restore point - complete.
    2019-07-26 11:36:41, Info                  CBS    Exec: Automatic corruption repair has already been attempted today, skip it.
    2019-07-26 11:36:41, Info                  CBS    Exec: Processing complete.  Session: 30753693_3505950103, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.615.1.5, Identifier: KB4507469 [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:38:50, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
    2019-07-26 11:38:50, Info                  CBS    TiWorker signaled for shutdown, going to exit.
    2019-07-26 11:38:50, Info                  CBS    CbsCoreFinalize: ExecutionEngineFinalize
    2019-07-26 11:38:50, Info                  CBS    Execution Engine Finalize

    • Marked as answer by Brad Sherwin Monday, July 29, 2019 7:19 AM
    Monday, July 29, 2019 7:18 AM

All replies

  • Hi Brad,
      

    0x800f0983 does not seem to be a common update failure, and I have not found a better solution for this. As a test, have you tried downloading the updated stand-alone installation package and can it be done normally by manual update? Or is it successful to manually install updates via the Dism command set?
      

    Reply back with the results would be happy to help.
      

    Regards,
    Yic


    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, July 26, 2019 6:11 AM
  • Hi Vic,

    Thanks for the reply.

    Ive just tired and it still fails.

    Many Thanks,

    Brad

    Friday, July 26, 2019 8:39 AM
  • Hi Brad,
      

    I am not sure if this will help you, if any third party software causing confliction to download & install windows updates, clean booting your computer may also help.
      

    1. Go to the search box > type msconfig
    2. Select System Configuration > go to Services tab
    3. Select Hide all Microsoft services > Disable all
    4. Go to Startup tab > Open Task Manager > Disable all the unnecessary services running there.
        

    Restart your computer and check for updates, hope this time windows updates download and install without any error.
      

    Hope the above can help you.
       

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, July 29, 2019 6:40 AM
  • I believe to have found the issue.

    My MDT image has OneDrive removed via a popular PS script circulating around on the net.

    Looking at the CBS logs it appears these cumulative updates require OneDrive to do the update...

    2019-07-26 11:36:40, Error                 CSI    0000000d (F) Component directory missing for Microsoft-Windows-SettingSync-OneDrive, version 10.0.17763.404, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35}.[gle=0x80004005]
    2019-07-26 11:36:40, Error                 CSI    0000000e@2019/7/26:10:36:40.935 (F) onecore\base\wcp\componentstore\storelayout.cpp(2024): Error 800f0983 [Warning,Facility=15 (0x000f),Code=2435 (0x0983)] originated in function ComponentStore::CRawStoreLayout::HydrateFileUsingForwardAndReverseDeltas expression: ((SCODE) (((unsigned long)(1)<<31) | ((unsigned long)(15)<<16) | ((unsigned long)(0x983))) )
    [gle=0x80004005]
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CBS.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726103505.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726102845.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726085903.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726084331.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726083104.log to WER report.
    2019-07-26 11:36:40, Info                  CBS    Not able to add pending.xml to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:40, Info                  CBS    Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:40, Info                  CBS    Not able to add SCM.EVM to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:41, Error                 CSI    0000000f@2019/7/26:10:36:41.310 (F) Attempting to mark store corrupt with category [l:21 ml:22]'CorruptComponentValue'[gle=0x80004005]
    2019-07-26 11:36:41, Error                 CSI    00000010 (F) STATUS_DELETE_PENDING #1802055# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowSharingViolation), handle = {provider=NULL, handle=0, name= ("null")}, da = (DELETE|SYNCHRONIZE|FILE_READ_ATTRIBUTES|FILE_WRITE_ATTRIBUTES), oa = @0x4f6387ea78->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[113]'\SystemRoot\WinSxS\Temp\InFlight\dc927dff9d43d5019e180000701c701e\11f57fff9d43d501ad180000701c701e_bootspaces.dll'; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0x4f6387eae0, as[gle=0xd0000056]
    2019-07-26 11:36:41, Error                 CSI     = (null), fa = (FILE_ATTRIBUTE_NORMAL), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00004000), eab = NULL, eal = 0, disp = Invalid)
    [gle=0xd0000056]
    2019-07-26 11:36:41, Error                 CSI    00000011@2019/7/26:10:36:41.326 (F) onecore\base\wcp\sil\ntsystem.cpp(2987): Error STATUS_DELETE_PENDING originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
    [gle=0x80004005]
    2019-07-26 11:36:41, Error                 CSI    00000012 (F) STATUS_DELETE_PENDING #1802051# from Windows::Rtl::SystemImplementation::CDirectory::DeleteRecursively(...)[gle=0xd0000056]
    2019-07-26 11:36:41, Error                 CSI    00000013 (F) 800f0983 [Error,Facility=(000f),Code=2435 (0x0983)] #1562921# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x800f0983]
    2019-07-26 11:36:41, Error                 CSI    00000014 (F) 800f0983 [Error,Facility=(000f),Code=2435 (0x0983)] #1539230# from Windows::ServicingAPI::CCSITransaction::ICSITransaction2_AddFiles(Flags = 1, a = @0x16debef9790, fn = @0x16debef9f90, fp = @0x16debefa790, disp = 0, op = 0)[gle=0x800f0983]
    2019-07-26 11:36:41, Info                  CBS    Failed to add to transaction package: Package_2960_for_KB4507469~31bf3856ad364e35~amd64~~10.0.1.5 [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:36:41, Error                 CBS    Failed to stage execution package: Package_2960_for_KB4507469~31bf3856ad364e35~amd64~~10.0.1.5 [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:36:41, Info                  CBS    CommitPackagesState: Started persisting state of packages
    2019-07-26 11:36:41, Info                  CBS    CommitPackagesState: Completed persisting state of packages
    2019-07-26 11:36:41, Info                  CSI    00000015@2019/7/26:10:36:41.451 CSI Transaction @0x16df4c00970 destroyed
    2019-07-26 11:36:41, Info                  CBS    Perf: Stage chain complete.
    2019-07-26 11:36:41, Info                  CBS    Failed to stage execution chain. [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:36:41, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:36:41, Info                  CBS    WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.615.1.5, status: 0x800f0983, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
    2019-07-26 11:36:41, Info                  CBS    Not able to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CBS.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726103505.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726102845.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726085903.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726084331.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Added C:\windows\Logs\CBS\CbsPersist_20190726083104.log to WER report.
    2019-07-26 11:36:41, Info                  CBS    Not able to add %windir%\winsxs\pending.xml to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    Not able to add %windir%\winsxs\pending.xml.bad to WER report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    Reboot mark cleared
    2019-07-26 11:36:41, Info                  CBS    Winlogon: Simplifying Winlogon CreateSession notifications
    2019-07-26 11:36:41, Info                  CBS    Winlogon: Deregistering for CreateSession notifications
    2019-07-26 11:36:41, Info                  CBS    FinalCommitPackagesState: Started persisting state of packages
    2019-07-26 11:36:41, Info                  CBS    Reporting package change for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.615.1.5, current: Resolved, pending: Default, start: Resolved, applicable: Installed, target: Installed, limit: Installed, status: 0x0, failure source: Stage, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 75, first merged sequence: 75, reboot reason: REBOOT_NOT_REQUIRED, RM App session: -1, RM App name: N/A, FileName in use: N/A, release type: Security Update, OC operation: False, download source: 0, download time (secs): 4294967295, download status: 0x0 (S_OK), Express download: False, Download Size: 0
    2019-07-26 11:36:41, Info                  CBS    Reporting package change completion for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.615.1.5, current: Resolved, original: Resolved, target: Installed, status: 0x800f0983, failure source: Stage, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 75, first merged sequence: 75, pending decision: InteractiveInstallFailed, primitive execution context: Interactive 
    2019-07-26 11:36:41, Info                  CBS    Stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    Execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
    2019-07-26 11:36:41, Info                  CBS    FinalCommitPackagesState: Completed persisting state of packages
    2019-07-26 11:36:41, Info                  CBS    Enabling LKG boot option
    2019-07-26 11:36:41, Info                  CBS    Exec: End: nested restore point - complete.
    2019-07-26 11:36:41, Info                  CBS    Exec: Automatic corruption repair has already been attempted today, skip it.
    2019-07-26 11:36:41, Info                  CBS    Exec: Processing complete.  Session: 30753693_3505950103, Package: Package_for_RollupFix~31bf3856ad364e35~amd64~~17763.615.1.5, Identifier: KB4507469 [HRESULT = 0x800f0983 - PSFX_E_MATCHING_COMPONENT_DIRECTORY_MISSING]
    2019-07-26 11:38:50, Info                  CBS    Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
    2019-07-26 11:38:50, Info                  CBS    TiWorker signaled for shutdown, going to exit.
    2019-07-26 11:38:50, Info                  CBS    CbsCoreFinalize: ExecutionEngineFinalize
    2019-07-26 11:38:50, Info                  CBS    Execution Engine Finalize

    • Marked as answer by Brad Sherwin Monday, July 29, 2019 7:19 AM
    Monday, July 29, 2019 7:18 AM
  • Thanks for the analysis, i owe you a beer !

    Fond the one drive dependencies and copied them in C:\Windows\WinSxS works like a charm.


    • Edited by LettuceCat9 Thursday, September 5, 2019 8:07 AM
    Thursday, September 5, 2019 7:16 AM
  • Can you elaborate please? What files and where from please? I have the same problem. Thank you very much.
    Wednesday, February 26, 2020 2:14 AM
  • On an healthy workstation, fresh install without wiping out OneDrive, inside the C:\Windows\WinSxS folder, i took every folder with the word one drive in it. Folders like :

    wow64_microsoft-windows-settingsync-onedrive_31bf3856ad364e35_10.0.17763.404_none_4e94aed5fb38925a
    amd64_microsoft-windows-settingsync-onedrive_31bf3856ad364e35_10.0.17763.1_none_c013203a9976dd1c
    wow64_microsoft-windows-onedrive-setup_31bf3856ad364e35_10.0.17763.1_none_205ad563b29a7967
    amd64_microsoft-windows-settingsync-onedrive_31bf3856ad364e35_10.0.17763.404_none_44400483c6d7d05f
    amd64_microsoft-windows-s..-onedrive.resources_31bf3856ad364e35_10.0.17763.1_en-us_1e90bb42843e8403
    wow64_microsoft-windows-s..-onedrive.resources_31bf3856ad364e35_10.0.17763.1_en-us_28e56594b89f45fe
    wow64_microsoft-windows-settingsync-onedrive_31bf3856ad364e35_10.0.17763.1_none_ca67ca8ccdd79f17

    Then copied it back in workstation with issues in the same C:\Windows\WinSxS.

    Wednesday, February 26, 2020 8:19 AM
  • I will try, will have to create virtual machine and lift the files out. Very clever thinking, thank you for you time and attention, I appreciate the assist.
    Wednesday, February 26, 2020 1:53 PM