Windows update broken


  • Hi,

    I've a Win2012 running from some years that suddenly has broken Windows update. It cannot update, nor complete a Windows update scan. The update process also consumes ALL the CPU during scan.

    The windowsupdate log reports

    CltUI    FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002 windows 2012

    Tried to clear the windows update local folder, and to run WindowsUpdate.diagcab. This reports some error fixed any time I run it! I run it, it reports has fixed something, I run it again, it reports an other time the same.

    Tried also:

    C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth

    Deployment Image Servicing and Management tool
    Version: 6.2.9200.16384

    Image Version: 6.2.9200.16384

    The restore operation completed successfully. The component store corruption was
    The operation completed successfully.

    and sfc /scannow, still nothing.

    This is really an hell: this is a production server!

    any idea?


    Wednesday, May 16, 2018 10:27 AM

All replies

  • ok, is the problem caused by System Center 2012 Endpoint Protection

    Sorry I opened an other thread

    Wednesday, May 16, 2018 10:56 AM
  • Hi,

    Thank you for taking the time to have and update about the status. 

    If there is anything else we can do for you, please feel free to let us know. 

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
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    Thursday, May 17, 2018 2:34 AM