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Command Prompt Error RRS feed

  • Question

  • An error appears when I open command prompt (cmd.exe). I did SFC /ScanNow and now it doesn't work. The error is says

    The application was unable to start correctly (0xc0000018). Click OK to close the application.

    Can anyone help me with this error?

    Saturday, October 31, 2015 7:25 PM

Answers

  • If CMD does not work and SFC is unable to start your OS is severely wounded.  I would start by doing a repair install from the windows dvd.

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)


    • Edited by ZigZag3143x Saturday, October 31, 2015 7:48 PM
    • Marked as answer by Bruce Wooding Saturday, November 14, 2015 1:40 AM
    Saturday, October 31, 2015 7:47 PM
  • Hi destructor1022,

    When did the issue start to occur? Have you made any modifications to the machine before?

    If the issue occurred recently, we could perform a system restore to recover the machine to a previous normal point.

    Please perform a clean boot to verify whether there is a third party conflict existing.
    How to perform a clean boot in Windows (Applied to Windows 10)
    https://support.microsoft.com/en-us/kb/929135

    As for running the command line, we could try to boot into Windows Recovery mode and choose the command line mode to run the "sfc /scannow" or "dism /online /cleanup-image /restorehealth" to have a fix.
    To boot into Windows Recovery mode:
    Restart the machine and keep pressing "Shift", "Troubleshoot", "Advanced", "Command Prompt".

    If the issue persists, we could try to perform a in-place upgrade repair as ZigZag suggested. We could get a Windows 10 installation  media here. Boot from the Windows installation media, choose "Upgrade" when we choose the install type.
    Download Windows 10
    https://www.microsoft.com/en-us/software-download/windows10

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.



    Tuesday, November 3, 2015 7:34 AM

All replies

  • I'm on windows 10 right now
    Saturday, October 31, 2015 7:25 PM
  • If CMD does not work and SFC is unable to start your OS is severely wounded.  I would start by doing a repair install from the windows dvd.

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)


    • Edited by ZigZag3143x Saturday, October 31, 2015 7:48 PM
    • Marked as answer by Bruce Wooding Saturday, November 14, 2015 1:40 AM
    Saturday, October 31, 2015 7:47 PM
  • Hi destructor1022,

    When did the issue start to occur? Have you made any modifications to the machine before?

    If the issue occurred recently, we could perform a system restore to recover the machine to a previous normal point.

    Please perform a clean boot to verify whether there is a third party conflict existing.
    How to perform a clean boot in Windows (Applied to Windows 10)
    https://support.microsoft.com/en-us/kb/929135

    As for running the command line, we could try to boot into Windows Recovery mode and choose the command line mode to run the "sfc /scannow" or "dism /online /cleanup-image /restorehealth" to have a fix.
    To boot into Windows Recovery mode:
    Restart the machine and keep pressing "Shift", "Troubleshoot", "Advanced", "Command Prompt".

    If the issue persists, we could try to perform a in-place upgrade repair as ZigZag suggested. We could get a Windows 10 installation  media here. Boot from the Windows installation media, choose "Upgrade" when we choose the install type.
    Download Windows 10
    https://www.microsoft.com/en-us/software-download/windows10

    Best regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.



    Tuesday, November 3, 2015 7:34 AM