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opening word document RRS feed

  • Question

  • I'm getting an error 1723 when trying to open my word document a problem with windows installer a DLL file is missing I have tried re installing windows essentials 2012 but it doesn't fix the problem.
    Thursday, September 26, 2013 12:34 PM

All replies

  • Hi Nikki,

    We need more information to locate and analyze your issue.

    Did this issue occur on a specific Word document or all word document? Could you let us know the exact error message when you attempt to open the Word document? why did you install Windows Essentials 2012?


    Karen Hu
    TechNet Community Support

    • Marked as answer by Karen Hu Tuesday, October 1, 2013 5:43 AM
    • Unmarked as answer by Karen Hu Tuesday, October 1, 2013 5:44 AM
    Friday, September 27, 2013 2:57 AM