Blue Screen Issue RRS feed

  • Question

  • I have a computer with windows xp pro.   The computer displayed a blue screen.  The computer reboots with the message " the computer has rebooted from bugcheck.  The bugcheck was 0x00000000, 0x00000011, 0x00000000,0x0000000, OX00000000, 00X00000000.  A DUMP WAS SAVED IN C\WINNT\MEMORY.DMP.  " 

    Any suggestions to solving this problem.  The hardrive was changed two months ago and reloaded all software. 

    Wednesday, December 21, 2011 3:28 PM

All replies

  • Upload the DMP file from the \WINNT folder to your Windows Live SkyDrive, make it publicly accessible and post the URL here, so we can analyze it and try to understand what's going wrong.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Wednesday, December 21, 2011 9:58 PM