Error connection console on WSUS

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  Hello,

  I have a problem in my Customer, aflter install and configure WSUS the console show an error to connect. I have some event logs but I could not find a solution.

  Can someone help me?

  The WSUS administration console was unable to connect to the WSUS Server via the remote API.

  　

  Verify that the Update Services service, IIS and SQL are running on the server. If the problem persists, try restarting IIS, SQL, and the Update Services Service.

  　

  System.Net.WebException -- The request failed with HTTP status 503: Service Unavailable.

  　

  Source

  System.Web.Services

  　

  Stack Trace:

     at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

     at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

     at Microsoft.UpdateServices.Internal.ApiRemoting.ExecuteSPGetConfiguration()

     at Microsoft.UpdateServices.Internal.DatabaseAccess.AdminDataAccessProxy.ExecuteSPGetConfiguration()

     at Microsoft.UpdateServices.Internal.BaseApi.UpdateServerConfiguration.Load()

     at Microsoft.UpdateServices.Internal.ClassFactory.CreateWellKnownType(Type type, Object[] args)

     at Microsoft.UpdateServices.Internal.ClassFactory.CreateInstance(Type type, Object[] args)

     at Microsoft.UpdateServices.Internal.BaseApi.UpdateServer.GetConfiguration()

     at Microsoft.UpdateServices.UI.AdminApiAccess.CachedObject.RefreshCache()

     at Microsoft.UpdateServices.UI.AdminApiAccess.CachedObject.GetFromCache()

     at Microsoft.UpdateServices.UI.AdminApiAccess.PermissionsManager.IsPermitted(UserOperation operation)

     at Microsoft.UpdateServices.UI.SnapIn.Scope.UpdatesSummaryScopeNode.RefreshPermissions()

     at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.AddChildNodes()

     at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ConnectToServerAndPopulateNode(Boolean connectingServerToConsole)

     at Microsoft.UpdateServices.UI.SnapIn.Scope.ServerSummaryScopeNode.ResetScopeNode()

  Log Name:      Application
  Source:        Windows Server Update Services
  Date:          6/28/2016 5:26:15 PM
  Event ID:      7053
  Task Category: None
  Level:         Error
  Keywords:      Classic
  User:          N/A
  Computer:      Apus.martins.com.br
  Description:
  The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,

  Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.

  
  System.IndexOutOfRangeException -- Index was outside the bounds of the array.

  Source
  Microsoft.UpdateServices.UI.SnapIn

  Stack Trace:
     at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesListPage.GetUpdateRow(WsusUpdate update)
     at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesListPage.RefreshUpdateInfo(DataGridViewRow row, WsusUpdate update, UpdateChangeTypes changeTypes)
     at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesListPage.ListUpdatePropertiesCache_BulkUpdatePropertiesChanged(Object sender, BulkUpdatePropertiesChangedEventArgs e)
  Event Xml:
  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
      <Provider Name="Windows Server Update Services" />
      <EventID Qualifiers="0">7053</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2016-06-28T20:26:15.000000000Z" />
      <EventRecordID>3373</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Apus.martins.com.br</Computer>
      <Security />
    </System>
    <EventData>
      <Data>The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,

  Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.

  
  System.IndexOutOfRangeException -- Index was outside the bounds of the array.

  Source
  Microsoft.UpdateServices.UI.SnapIn

  Stack Trace:
     at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesListPage.GetUpdateRow(WsusUpdate update)
     at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesListPage.RefreshUpdateInfo(DataGridViewRow row, WsusUpdate update, UpdateChangeTypes changeTypes)
     at Microsoft.UpdateServices.UI.SnapIn.Pages.UpdatesListPage.ListUpdatePropertiesCache_BulkUpdatePropertiesChanged(Object sender, BulkUpdatePropertiesChangedEventArgs e)</Data>
    </EventData>
  </Event>

  
  

  • Edited by Celso Sousa Wednesday, June 29, 2016 8:39 PM

  Wednesday, June 29, 2016 8:36 PM