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Problems capturing video - Pinnacle Studio 18.5 using 710 USB. RRS feed

  • Question

  • I have installed the latest Pinnacle driver for 710 to run with Windows 7 Ultimate 64b.  But I am unable to capture video.  Sometimes it says invalid format.  Is there a MS driver that needs to be installed to allow Studio 18.5 to successfully capture video from a device using the 710USB?

    Thank You

    Wednesday, July 1, 2015 5:18 PM

Answers

  • You might need to check this with Pinnacle  Support first. 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by ZigZag3143x Wednesday, July 1, 2015 11:16 PM
    • Marked as answer by arnavsharma Tuesday, July 14, 2015 3:10 AM
    Wednesday, July 1, 2015 11:11 PM
  • Hi,

    Regarding to your question, I’d suggest that we post at Pinnacle forum for support. There you can get more effective suggestion by other experts who familiar with design of Pinnacle Studio. Your understanding is highly appreciated.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by arnavsharma Tuesday, July 14, 2015 3:10 AM
    Thursday, July 2, 2015 2:50 AM

All replies

  • You might need to check this with Pinnacle  Support first. 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by ZigZag3143x Wednesday, July 1, 2015 11:16 PM
    • Marked as answer by arnavsharma Tuesday, July 14, 2015 3:10 AM
    Wednesday, July 1, 2015 11:11 PM
  • Hi,

    Regarding to your question, I’d suggest that we post at Pinnacle forum for support. There you can get more effective suggestion by other experts who familiar with design of Pinnacle Studio. Your understanding is highly appreciated.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by arnavsharma Tuesday, July 14, 2015 3:10 AM
    Thursday, July 2, 2015 2:50 AM