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BranchCache folder rename issue :( RRS feed

  • Question

  • Hi!

    We implemented BC in distributed mode few time ago and discovered not very nice issue :(

    1. User A creates folder F on BC enabled file share and puts file into it.
    2. User B modifies the file user A created in step 1.
    3. Then user A modifies the same file again and in the end renames folder to F2!
    4. Now user B on tries to rename the folder back from F2 to F and gets error "File or folder does no exist!

    It seems like folder F2 is in local cache for user B and thats the reason user cannot change the folder. After offline cache cleanup user B can again rename tha folder. User B can open the folder, modify files in it etc,. but cannot rename the folder anymore :(

    Any hints how to overcome?

    Thanks,


    UV

    Thursday, June 18, 2015 2:50 PM

All replies

  • Hi,

    Can you reproduce this with 2 new user accounts?

    If the issue only occurs on specific accounts, it could be an offline cache corrupt issue. Refer to this article for Windows 7 systems to delete cached data and see if issue could be fixed:

    http://www.technlg.net/2010/09/delete-offline-files-cache-windows-7.html

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.



    Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, June 19, 2015 6:02 AM
  • Yes, I can reproduce this with new accounts.

    Thanks,


    UV

    Friday, June 19, 2015 7:03 AM
  • Hey,

    Dont think this is an acutal BranchCache issue per say, more a offline cache issue, which for some reason hogs the file. The reason why it's not a BranchCache issue is because BC has nothing to do with the file per say. The OS doesnt keep a copy of it somewhere else, its just creates a checksum (hash) of the file when requested by clients. So it never stores an older version or anything like that on the server side.

    I would check out the offline cache log files and see if you can get some info of why this is happening. Do you have AV running on the share, if so, try disabling it and see if the issue goes away.

    best regards,

    //Andreas

    Tuesday, June 23, 2015 9:56 AM
  • Hi!

    Definitely it can be offline files issue. But this is not answer. I didn't find any errors in offline files logs and no third party antivirus is running on file share. And the problem still exists.

    The problem does not appear with Windows 10!

    Thanks,


    UV



    • Edited by urmasv Wednesday, August 5, 2015 8:40 AM
    Tuesday, August 4, 2015 7:34 AM