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Auto selection of first icon in every page RRS feed

  • Question

  •  I am using HP Notebook,OS- windows 8.1 (64 bit).

    The first icon/file of every page is selected automatically. Like someone has pressed the HOME button from keyboard. whenever I select some other file it is again revert back its selection to the first one. Pls help.

    I had already updated my drivers but the problem still persist.

    A quick respond will be very generous.

    Tuesday, September 3, 2019 8:14 AM

All replies

  • Hi,

    Based on your statement,the most likely cause is the keyboard problem,and the diver may cause it.

    Firstly,the thing you have updated the diver confirmed the diver should not have errors.

    Secondly,you should remove buttons from your keyboard,clean the area and fix them back. As you said, the Home button is most likely to have problems. So you may check it only.

    Thirdly,If you have another keyboard,you can try another keyboard to see if the same problem occurs.

    Hope the methods can help you.

    Best regards,

    Charlotte Tang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, September 4, 2019 5:52 AM
  • Hi,

    Was your issue resolved?

    If you resolved it using our solution, please "mark it as answer" to help other community members find the helpful reply quickly.

    Best regards,

    Charlotte Tang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, September 27, 2019 4:15 AM