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Why this rule is not working in outlook.live.com? RRS feed

  • Question

  • I have a simple rule on outlook.live.com that if the subject has the word unpaved, the message is to be deleted. However, these messages keep showing in my junk folder instead of the Deleted Items folder. The word is always between square brackets as in [unpaved]. I am not sure if this has any effect.

    Friday, August 24, 2018 6:28 AM

All replies

  • Hi,

    It could be that the emails were filtered by Outlook.com and moved to Junk folder before the rule took effect.

    Since this forum focuses on questions related to Outlook desktop application, it's recommended to post Outlook.com related questions to the following dedicated forum:

    https://answers.microsoft.com/en-us/outlook_com/forum

    Thank you for the understanding and support.

    Regards,
    Steve Fan


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    • Proposed as answer by Steve Fan Wednesday, August 29, 2018 9:33 AM
    Friday, August 24, 2018 8:45 AM