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  • Question

  • Recently I have been having problems trying to download windows updates. Most of the updates fail. I also have encountered the problem that stated my copy of windows 7 was not a valid copy. I followed the suggested solution and that seemed to fix the problem with my copy not being valid but I still have the problem with the downloads of windows updates
    Monday, June 20, 2011 9:33 PM

Answers

  • Hi,

    I would suggest you to follow the methods provided below and check if it helps.

    Method 1:

    First check windows update history to find the error code for the failed updates. Right click on the failed update and click on view.

    Check for the updates that failed in Update history.

    a. Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
    b. In the left pane, click View update history.
    c. To view more information about an update, double-click it.

    Method 2:

    I would suggest you to resetWindows Update components and check if it helps. To do so run theFixitform the link provided below.
    http://support.microsoft.com/kb/971058

    Method 3:
    If the issue still persists I would suggest you to run theSystem Update Readiness Tool. Follow the troubleshooting steps provided in KB article below and check if it helps.
    http://support.microsoft.com/kb/947821

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, June 24, 2011 6:33 AM
    Moderator

All replies

  • Proceed lika that:

    • Run chkdsk /r /f and sfc /scannow
    • Reset Windows Update components
    • Download and install System Update Readiness tool for Windows Vista
    • Disable all security softwares

    If this does not help, perform a repair install of your OS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Microsoft Certified IT Professional: Enterprise Administrator

    Monday, June 20, 2011 10:32 PM
  • Hi,

    I would suggest you to follow the methods provided below and check if it helps.

    Method 1:

    First check windows update history to find the error code for the failed updates. Right click on the failed update and click on view.

    Check for the updates that failed in Update history.

    a. Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update.
    b. In the left pane, click View update history.
    c. To view more information about an update, double-click it.

    Method 2:

    I would suggest you to resetWindows Update components and check if it helps. To do so run theFixitform the link provided below.
    http://support.microsoft.com/kb/971058

    Method 3:
    If the issue still persists I would suggest you to run theSystem Update Readiness Tool. Follow the troubleshooting steps provided in KB article below and check if it helps.
    http://support.microsoft.com/kb/947821

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, June 24, 2011 6:33 AM
    Moderator