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XPPro PC not accessible from Vista RRS feed

  • Question

  • Hi,

    I am having problems accessing a XPPro Pc. It shows up in the Vista network map after I installed the LLTDIO driver on the XP PC but not in the network and it is still not accessible. I added my IP range as trusted zone in my firewall (Eset Smart Security) at both machines. I can ping the XP machine without loss of data.

     

    ping 192.168.1.101 (XP machine)

    Pinging 192.168.1.101 with 32 bytes of data:

    Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.101: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.101:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms

     

    ipconfig /all results (Vista machine)

    ping 192.168.1.100

    Pinging 192.168.1.100 with 32 bytes of data:

    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128
    Reply from 192.168.1.100: bytes=32 time<1ms TTL=128

    Ping statistics for 192.168.1.100:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Users\Sander>ipconfig /all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Sander-PC
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) PRO/1000 CT Network Connection
       Physical Address. . . . . . . . . : 00-0E-A6-1E-6F-B6
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::206c:71b8:7f40:4f77%8(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Wednesday, November 14, 2007 3:08:57 PM
       Lease Expires . . . . . . . . . . : Wednesday, November 14, 2007 7:08:57 PM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 201330342
       DNS Servers . . . . . . . . . . . : 202.188.0.133
                                           202.188.1.5
       NetBIOS over Tcpip. . . . . . . . : Enabled

     

    I have read a lot about the network issues in Vista but does anybody has an answer since I cannot get it to work?

     

    Cheers,

    Sander

    Wednesday, November 14, 2007 9:45 AM

Answers

  •  

    Hi Sander,

     

    Thank you for your response.

     

    Based on the output displaying “The command completed successfully”, the Windows Vista should be able to access the Windows XP. Thus, I would like to double confirm the following two IP addresses with you:

     

    1.    Is IP address of Windows Vista 192.168.1.100?

    2.    Is the IP address of Windows XP 192.168.1.101?

     

    Additionally, based on the netmon capture file, there is not any network packet send to/receive from the machine (192.168.1.101).

     

    As a result, I suggest performing the following steps:

     

    1.    Please confirm if we can access the share folder on machine (192.168.1.101) from the machine (192.168.1.100)

    2.    If the issue persists (cannot access the Windows Vista machine), please start netmon again on BOTH machines. (Please type the command on BOTH machines so that we can start netmon on both machines, because we need to capture the network packets from both sides.)

    3.    After netmon is started on BOTH machines, access the share folder on machine (192.168.1.101) again to reproduce the issue.

    4.    After the issue reproduces, please capture the error message to me and press Ctrl+C to stop capturing Netmon on both machines.

    5.    After that, please upload the capture files to the space.

     

    Thank you for your time and cooperation.

     

    Sincerely,

    Joson Zhou

    Microsoft Online Community Support

    Monday, November 19, 2007 10:02 AM
    Moderator

All replies

  • Hi,

     

    Thank you for your post.

     

    Is the Windows XP using simple file sharing?

     

    To address the issue more efficiently, please temporarily turn off the firewalls on Windows Vista and Windows XP first.

     

    After that, please capture netmon on both Windows XP and Windows Vista machine by using the following steps:

    1.    Download Netmon3.1 from:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=18b1d59d-f4d8-4213-8d17-2f6dde7d7aac&DisplayLang=en#filelist

    2.    Install Netmon3.1 on both machines. By default install to <%ProgramFiles%\Microsoft Network Monitor 3>

    3.    Run the following commands in Command Prompt (Run as Administrator) to start Netmon3.1:
    cd /d %ProgramFiles%\Microsoft Network Monitor 3
    nmcap.exe /Network * /Capture /File %SystemDrive%\%ComputerName%_Repro.cap:100M /DisableConversations

    4.    On Windows Vista, type to following command to access Windows XP:
    net use
    \\192.168.1.101

    5.    After the issue occurs, press Ctrl+C to stop capturing Netmon

    6.    Capture the output and error code to me. (If Windows XP is accessible, the output will beThe command completed successfully.”)

    7.    Zip and upload the file <%SystemDrive%\%ComputerName%_Repro.cap> to the following space:
    https://sftasia.one.microsoft.com/choosetransfer.aspx?key=bc7924d8-32d8-4cf4-8831-7cb18df5c8f9
    Password: Citryy-o9j#q8)f

     

    Thanks.

     

    Sincerely,

    Joson Zhou

    Microsoft Online Community Support

     

    Friday, November 16, 2007 9:04 AM
    Moderator
  • Hi Joson,

     

    Thanks for the reply. Yes, the Windows XP machine is using simple file sharing. I have uploaded the repro.cap file but I run both the command prompts from the Vista PC. Should I have run the one for the repro.cap from the XP one? Please find below the output from both the command prompts.

     

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>cd /d %programfiles%\Microsoft Network monitor 3

    C:\Program Files\Microsoft Network Monitor 3>nmcap.exe /Network * /Capture /File
     %SystemDrive%\%ComputerName%_Repro.cap:100M /DisableConversations
    Netmon Command Line Capture (nmcap) 03.01.0512.0000

    Saving info to:
    C:\SANDER-PC_Repro.cap - using circular buffer of size 100.00 MB.

    ATTENTION: Conversations Disabled: Some filters require conversations and will n
    ot work correctly (see Help for details)

    Exit by Ctrl+C


    Saved Frames: 7 Capture Frames: 7 (10 seconds)
    Cancelled by user

    Final Results : Saved Frames: 14 Capture Frames: 14

    C:\Program Files\Microsoft Network Monitor 3>

     

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

    C:\Users\Sander>net use \\192.168.1.101
    The command completed successfully.


    C:\Users\Sander>

     

    Cheers,

    Sander

    Friday, November 16, 2007 2:00 PM
  •  

    Hi Sander,

     

    Thank you for your response.

     

    Based on the output displaying “The command completed successfully”, the Windows Vista should be able to access the Windows XP. Thus, I would like to double confirm the following two IP addresses with you:

     

    1.    Is IP address of Windows Vista 192.168.1.100?

    2.    Is the IP address of Windows XP 192.168.1.101?

     

    Additionally, based on the netmon capture file, there is not any network packet send to/receive from the machine (192.168.1.101).

     

    As a result, I suggest performing the following steps:

     

    1.    Please confirm if we can access the share folder on machine (192.168.1.101) from the machine (192.168.1.100)

    2.    If the issue persists (cannot access the Windows Vista machine), please start netmon again on BOTH machines. (Please type the command on BOTH machines so that we can start netmon on both machines, because we need to capture the network packets from both sides.)

    3.    After netmon is started on BOTH machines, access the share folder on machine (192.168.1.101) again to reproduce the issue.

    4.    After the issue reproduces, please capture the error message to me and press Ctrl+C to stop capturing Netmon on both machines.

    5.    After that, please upload the capture files to the space.

     

    Thank you for your time and cooperation.

     

    Sincerely,

    Joson Zhou

    Microsoft Online Community Support

    Monday, November 19, 2007 10:02 AM
    Moderator