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Unable to Install Mailbox Role RRS feed

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    I'm doing a new install of 2010 (no previous version of Exchange) on Server 08 R2. When it gets to installing the Mailbox Role it fails. To my knowledge (and according to SQL Server) the database hasn't yet been installed.

     

    Mailbox Role
    Failed

    Error:
    The following error was generated when "$error.Clear(); $name = [Microsoft.Exchange.Management.RecipientTasks.EnableMailbox]::DiscoveryMailboxUniqueName; $dispname = [Microsoft.Exchange.Management.RecipientTasks.EnableMailbox]::DiscoveryMailboxDisplayName; $dismbx = get-mailbox -Filter {name -eq $name} -IgnoreDefaultScope -resultSize 1; if( $dismbx -ne $null) { $srvname = $dismbx.ServerName; if( $dismbx.Database -ne $null -and $RoleFqdnOrName -like "$srvname.*" ) { Write-ExchangeSetupLog -info "Setup DiscoverySearchMailbox Permission."; $mountedMdb = get-mailboxdatabase $dismbx.Database -status | where { $_.Mounted -eq $true }; if( $mountedMdb -eq $null ) { Write-ExchangeSetupLog -info "Mounting database before stamp DiscoverySearchMailbox Permission..."; mount-database $dismbx.Database; } $mountedMdb = get-mailboxdatabase $dismbx.Database -status | where { $_.Mounted -eq $true }; if( $mountedMdb -ne $null ) { $dmRoleGroupName = "Discovery Management"; $dmRoleGroup = Get-RoleGroup -Identity $dmRoleGroupName -DomainController $RoleDomainController -ErrorAction:SilentlyContinue; if( $dmRoleGroup -ne $null ) { Add-MailboxPermission $dismbx -User $dmRoleGroup.Identity -AccessRights FullAccess -DomainController $RoleDomainController -WarningAction SilentlyContinue; } } } }" was run: "Couldn't mount the database that you specified. Specified database: Mailbox Database 0300995217; Error code: An Active Manager operation failed with a transient error. Please retry the operation. Error: A transient error occurred during discovery of the database availability group topology. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionJetErrorOutOfMemory: Unable to mount database. (hr=0x80004005, ec=-1011)
     [Database: Mailbox Database 0300995217, Server: WIN-F4H17MLTA1K.server.itligencesolutions.com].".

    Couldn't mount the database that you specified. Specified database: Mailbox Database 0300995217; Error code: An Active Manager operation failed with a transient error. Please retry the operation. Error: A transient error occurred during discovery of the database availability group topology. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionJetErrorOutOfMemory: Unable to mount database. (hr=0x80004005, ec=-1011)
     [Database: Mailbox Database 0300995217, Server: deleted for security].

    An Active Manager operation failed with a transient error. Please retry the operation. Error: A transient error occurred during discovery of the database availability group topology. Error: Database action failed with transient error. Error: A transient error occurred during a database operation. Error: MapiExceptionJetErrorOutOfMemory: Unable to mount database. (hr=0x80004005, ec=-1011)
     [Database: Mailbox Database 0300995217, Server: deleted for security]

    An Active Manager operation failed with a transient error. Please retry the operation. Error: MapiExceptionJetErrorOutOfMemory: Unable to mount database. (hr=0x80004005, ec=-1011)
     [Server: deleted for security]

    MapiExceptionJetErrorOutOfMemory: Unable to mount database. (hr=0x80004005, ec=-1011)

     

    Matthew Arkin - Microsoft Partner - http://twitter.com/Microsoft_Cares - All posts are "as is" without warranty of any kind, either expressed or implied
    • Edited by Matthew Arkin Wednesday, July 21, 2010 1:32 AM removed server name
    Wednesday, July 21, 2010 1:30 AM

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    Silly question, but it states MapiExceptionJetErrorOutOfMemory.  How much RAM is in the box?

    Also, have you tried to re-run the installer?   I've seen the role fail to install the first time, but the 2nd it went through.  Often performance or other (AD) issues prevent everything from completing in a timley manner.


    Mike Crowley
    Check out My Blog!

    Wednesday, July 21, 2010 2:30 AM
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    Yes, Mostly casue of this error is memory. Also please check whether you have installed all pre-requiste in server then try to rerun setup.

    Install the Windows Server 2008 R2 operating system prerequisites : http://technet.microsoft.com/en-us/library/bb691354.aspx

    http://technet.microsoft.com/en-us/library/aa996719.aspx

    http://www.mikepfeiffer.net/2010/05/unable-to-mount-exchange-2010-database-on-hyper-v-guest/

     

    Anil
    Wednesday, July 21, 2010 2:54 AM
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    Hey Mike,

    Right now the system has 4.5 GB of RAM.

    I've reran the installer a few times. Rebooted. Even closed out of some processes that where eating some RAM. 

    Thanks.

    Matthew Arkin - Microsoft Partner - http://twitter.com/Microsoft_Cares - All posts are "as is" without warranty of any kind, either expressed or implied
    Wednesday, July 21, 2010 2:54 AM
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    All the pre-reqs are installed. The system currently has 4.5 gbs of RAM. I'll try to get my hands on some more.
    Matthew Arkin - Microsoft Partner - http://twitter.com/Microsoft_Cares - All posts are "as is" without warranty of any kind, either expressed or implied
    Wednesday, July 21, 2010 2:56 AM
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    4.5 should be enough to get you going.  I've seen posts in the internet about synthetic numbers like 4.5 being mishandled by the installer.  I'm not sure if i believe this, but worth a try to reduce it to 4096?

    Mike Crowley
    Check out My Blog!

    • Proposed as answer by emma.yoyo Wednesday, July 28, 2010 1:30 AM
    • Marked as answer by Matthew Arkin Wednesday, July 28, 2010 9:19 PM
    Wednesday, July 21, 2010 7:06 PM
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    Is it a physical or virtual server?

    I agree you should try reduce the RAM to it to 4096, for your reference http://social.technet.microsoft.com/Forums/en-US/exchange2010/thread/f6c9b7d1-867f-4326-a3fe-72e3eeacdbd3

    • Proposed as answer by emma.yoyo Wednesday, July 28, 2010 1:30 AM
    • Marked as answer by Matthew Arkin Wednesday, July 28, 2010 9:19 PM
    Thursday, July 22, 2010 4:39 AM
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    Its physical. I'll try removing some RAM this evening.

    Thanks.

    Matthew Arkin - Microsoft Partner - http://twitter.com/Microsoft_Cares - All posts are "as is" without warranty of any kind, either expressed or implied
    Thursday, July 22, 2010 11:11 AM
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    Hi Matthew,

    How about your question? Any updates?

    Frank Wang
    Monday, July 26, 2010 8:18 AM
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    Sorry for the delay folks.

    Install went fine with 4 gigs. (First time I think removing RAM was the Answer (expect with installing 64bit Win 7)).

     

    Thanks for all the help

    Matthew Arkin - Microsoft Partner - http://twitter.com/Microsoft_Cares - All posts are "as is" without warranty of any kind, either expressed or implied
    Wednesday, July 28, 2010 9:19 PM
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    Wow, very strange.  I bet its something funky with the hypervisor.  I'd bet 4.5GB of physical ram would have been ok.

    Mike Crowley
    Check out My Blog!

    Thursday, July 29, 2010 1:43 PM