none
Cannot load wizard pages for standard TCP/IP port.

    Question

  • I have seen this error reported, but have not really seen any resolutions.  This is a brand new install - what files are needed for this wizard to run?  We need to be able to fix this problem either by reloading some software or making a registry change.  Please help!!!  Thank you.
    Wednesday, July 20, 2011 4:40 PM

Answers

  • hi,

    If you are talking about printers try this:


    1. Back up your registry and/or computer.
    2. Open up regedit from the command line
    3. Navigate to the key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\”
    4. Check the permissions on this key. You should should have at least:
    Everyone: Full, Read
    Creator Owner: Special
    System: Full, Read
    Administrators: Full, Read
    Users: Read

    5. If missing, under the key in step 3, add the key “Standard TCP/IP Port”
    In this key, add a new String Value with:
    value name=Driver
    value data=tcpmon.dll
    6. If missing, under the key in step 5, add the key “Ports”
    Add three new Dword values in this key:
    LprAckTimeout value data= 180
    StatusUpdateEnabled value data= 1
    StatusUpdateInterval value data= 10

    7. From Control Panel | Administrative Tools | Services stop and start the “Printer Spooler” service.
    Wednesday, July 20, 2011 8:39 PM
  • Hi,

    Also, try sfc/scannow command.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, July 25, 2011 2:30 AM
    Moderator

All replies

  • hi,

    If you are talking about printers try this:


    1. Back up your registry and/or computer.
    2. Open up regedit from the command line
    3. Navigate to the key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\”
    4. Check the permissions on this key. You should should have at least:
    Everyone: Full, Read
    Creator Owner: Special
    System: Full, Read
    Administrators: Full, Read
    Users: Read

    5. If missing, under the key in step 3, add the key “Standard TCP/IP Port”
    In this key, add a new String Value with:
    value name=Driver
    value data=tcpmon.dll
    6. If missing, under the key in step 5, add the key “Ports”
    Add three new Dword values in this key:
    LprAckTimeout value data= 180
    StatusUpdateEnabled value data= 1
    StatusUpdateInterval value data= 10

    7. From Control Panel | Administrative Tools | Services stop and start the “Printer Spooler” service.
    Wednesday, July 20, 2011 8:39 PM
  • Thank you for this response.  I had already found this online but it does not fix the problem.  :-(
    Friday, July 22, 2011 2:05 PM
  • Thank you for this response.  I had already found this online but it does not fix the problem.  :-(

    :-\
    Regards George
    Friday, July 22, 2011 2:30 PM
  • Hi,

    Also, try sfc/scannow command.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, July 25, 2011 2:30 AM
    Moderator
  • I don't follow the logic in giving "Everyone" full permissions but giving others lesser permissions?

    This appears not to be a good security practice

    Saturday, August 1, 2015 4:24 AM
  • Thank you!  Printer install failures were driving me crazy.  This worked perfectly.  By the way, I used your solution on Windows 10.

    Thursday, August 27, 2015 5:14 AM
  • Thanks for this! I was able to fix my problem with your method, even on Windows 10 17134 (1803) x64.
    Friday, May 18, 2018 6:57 AM
  • thanks 
    Friday, May 18, 2018 6:58 AM