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How do I fix Remote Web Workplace and OWA?

    Question

  • We have recently setup a new SBS 2008 server. Ran all of the wizards that are required. But when you try to access RWW or OWA I get server error.

    500 - Internal server error.

    There is a problem with the resource you are looking for, and it cannot be displayed.

    When we try to access OWA directly we get:

    Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

    Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

     

    Server Error in '/owa' Application.

    Runtime Error

     

     


    D. Plummer

     

    <!-- Web.Config Configuration File -->
    
    <configuration>
     <system.web>
      <customErrors mode="Off"/>
     </system.web>
    </configuration>

     


    Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

     

    <!-- Web.Config Configuration File -->
    
    <configuration>
     <system.web>
      <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
     </system.web>
    </configuration>

     


    IIS is running and defaut and all SBS sites are running just fine. I have re-ran the Connect to Internet wizard and restarted all services but with no luck. Can someone please advise me.

    Thanks for your help.

    -D. Plummer

     


    D. Plummer
    Tuesday, July 13, 2010 4:57 PM

All replies

  • Your first course of action is to download and install and run the SBS Best Practice Advisor (www.sbsbpa.com)

    Fix everything it finds regardless of what you think is appropriate

    After that, run the Fix My network wizard

    After that, re run the Setup My Internet Address wizard


    Cris Hanna, Microsoft SBS MVP, Owner-CPU Services, Belleville, IL
    Tuesday, July 13, 2010 5:44 PM
    Moderator
  • Ok. I will give that a shot and let you know. Thanks.
    D. Plummer
    Tuesday, July 13, 2010 5:49 PM
  • Daron, do you have any update on your issue, or did you get it resolved?
    -Kevin Weilbacher (SBS MVP)
    "The days pass by so quickly now, the nights are seldom long"
    KW Support MVP Blog
    MVP's do NOT work for Microsoft. We give our time freely to support the SBS community!
    Friday, July 23, 2010 8:40 PM
    Moderator