Vista upgrade to Windows 7, now a password is on every old Word Document RRS feed

  • Question

  • After upgrading to Windows 7 from Vista, now there is a password connected to each Word document.
    Sunday, November 8, 2009 8:24 PM

All replies

  • Hi JonDix,

    Thanks for the post.

    I would like to know some more details about the issue.

    1.Is the prompt exactly asking for a document password or User credentials?
    2.Are you able to open the documents (Do you know the password for your documents)?
    3.What about other office documents (Excel,Powerpoint)?Are these documents also become protected?
    4.Do you have an anti-virus application running on your machine?

    Hope to hear from you soon.
    ========= "Mark this as answer,if it really helps" =========
    Tuesday, November 10, 2009 6:42 PM