Hello,
I have created a mail redirection rule (Exchange Online):
Redirection test to Aleks
If the message...
Includes these words in the recipient's address 'user1@domain.com'
Do the following...
Redirect the message to 'aleks@domain.com'
Rule comments
Rule mode
Enforce
Additional properties
Sender address matches: Header
Version: 14.0.0.0
But I'm constantly getting the errors:
If I sent from an external domain:
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
user1@domain.com
SMTP error from remote mail server after RCPT TO:<user1@domain.com>:
host domain-com.mail.protection.outlook.com [104.47.0.36]:
550 5.4.1 [user1@domain.com]: Recipient address rejected:
Access denied [HE1EUR01FT057.eop-EUR01.prod.protection.outlook.com]
If I sent from a local domain:
Original Message Details
Created Date:
12/26/2018 2:23:54 PM
Sender Address:
aleks@domain.com
Recipient Address:
user1@domain.com
Subject:
RE: test 1
Error Details
Reported error:
550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient user1@domain.com not found by SMTP address lookup
DSN generated <g class="gr_ gr_54 gr-alert gr_gramm gr_inline_cards gr_disable_anim_appear Punctuation only-del replaceWithoutSep" data-gr-id="54" id="54">by:</g>
AM5PR06MB3140.eurprd06.prod.outlook.com
The user1 is a former employee and his mailbox was deleted, but his manager wants to receive his emails.
Could you please help me to solve this problem. As a temporary solution, I added user1@ to aleks@ as an
alias.
PS C:\> Get-MessageTrace -RecipientAddress user1@domain.com
Received Sender Address Recipient Address Subject Status
-------- -------------- ----------------- ------- ------
26.12.2018 13:28:31 aleks@external.com user1@domain.com Re[6]: test Resolved "when I added an alias"
26.12.2018 13:03:54 aleks@domain.com user1@domain.com test Failed
26.12.2018 12:21:08 aleks@domain.com user1@domain.com test Failed
Thank you in advance.
