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HP Color LaserJet CP1510 series PCL 6 stopped printing RRS feed

  • Question

  • HP Color LaserJet CP1510 series PCL6 stopped printing. Test page prints fine. Other B&W HP laserjet printer prints fine. Have tryed deleting printer & re-installing; no better. Any suggestions?

    Wednesday, January 5, 2011 7:42 PM

Answers

  • Hi,

     

    Before going any further, I would like to verify did it work well before? Did you receive any error message when you want to print with it?

     

    Please make sure the printer driver is support to Windows 7, you can download it on:

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3422468

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Clear printing subsystem and reinstall the driver again, you can refer:

    How to clear printing subsystem

    http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/ff17456a-3339-4dd8-a0b3-607d1a02ea8b

     

    Also restart “Print Spooler” Service for test.

     

    Furthermore, you can contact HP for further help.

     

    Hope it helps.

     

    Regards,

    Leo   Huang


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Leo Huang Thursday, January 13, 2011 7:05 AM
    Friday, January 7, 2011 8:53 AM