My printer list shows in the admin SMportal but not the users Service Manager Portal

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  My printer list shows in the admin SMportal but not the users Service Manager Portal

  This is the view i get for my admins and problem resolvers.... See next image below please

  

  This is the view my users get (see below). How do i make the look the same? What am i doing wrong. PS. I am new to service manager and I am tiying to figure this all out on my own. We are brand new to this. Articles and resources are much appreciated. Thanks in advance.

  

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  bruce

  Friday, March 1, 2013 9:15 PM