Printer not activated, error code 20 RRS feed

  • Question

  • ALL:

    Since downloading 10 last week this problem occurred when using QuickBooks to email an invoice (when clicking send then an email opens in Outlook with the invoice attached in a PDF file).  When trying this the error message appears:

    Printer not activated, error code 20.

    Until loading 10, I NEVER had this problem.

    Help!  Thanks, Gil Price

    Monday, December 14, 2015 3:17 PM


  • Hi,

    Based on my research, this error may be caused if the wrong printer is set as the default printer, the printer driver is missing, or if there are conflicts in the device manager. I'd recommend you contact the support of your printer to get further assistance.


    Steve Fan
    TechNet Community Support

    Please mark the reply as an answer if you find it is helpful.

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    • Proposed as answer by Steve Fan Tuesday, December 22, 2015 8:03 AM
    • Marked as answer by Steve Fan Wednesday, December 23, 2015 8:52 AM
    Tuesday, December 15, 2015 7:06 AM