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Personal Certificates Randomly Disappearing from IE9 RRS feed

  • Question

  • Hello,

    I have systems running Win 7 Enterprise (64-bit) and IE9.  A particular group uses digital certs to access some web-based applications.  There appears to be an issue where the certs are randomly dropped from the certificate store.  I am able to restore them from a backup and they work as intended until the next instance of this issue.  As mentioned, it is random with all the users of a particular group, all accessing the same applications.  The certs are far from their expiration date, some have had the problem with newly issued certs.  Can anyone point me in the right direction to research what may be causing this to happen?

    Thank you

    Thursday, June 19, 2014 12:54 PM

All replies

  • Hi,

    when asking a question in an internet related forum it is helpful if you can include the FULL address of the website or web page you are having issues with...

    would your un-named website be paypal?

    ... follow the prompts and install the updated cert.

    Post consumer questions about IE to http://answers.microsoft.com (Help>Online Support menu from IE). Include with your questions the FULL address of any websites you are having issues with.

    this forum is for IT Administrators who manage domain networked computers with IEAK and GPO.

    Regards.


    Rob^_^

    Friday, June 20, 2014 12:45 AM