Windows XP can't get to Fix IT, Help & Support, System Restore or Firewall RRS feed

  • Question

  • I have search, scanned for malware and read everything on Windows XP SP3 and I think I have tried everything!  I recently removed McAfee because of their last upgrade problems.  I have installed Microsoft Security Essentials and everything seems fine.  However, I am unable to get to Help & Support or Firewall settings (cannot find Helpctr.exe or due to an unexpected error it is unable to continue).  System restore does nothing when I click on it and I am unable to download Microsoft Fix It (due to an unexpected error.)  I have used McAfee remove and clean program as well as their clean install tool at the time I removed the software.  I have XP Windows Media Edition and had a problem with Media Player until I installed all the updates and that is fixed now.    I also get Win32 folder open at startup highlighting DRVSTOR but I close it each time. 

    Does anyone have any ideas on how I can get my XP back running again?

    Wednesday, December 19, 2012 1:10 AM