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Windows 10 stops responding to input RRS feed

  • Question

  • After a short period of time new installation of windows 10 stops responding to mouse click and keyboard input.  It continues to respond to mouse movement. After a little longer an Application not responding notice comes up for windows 10 itself.  Please help me fix this as this is a critical problem.
    Wednesday, September 30, 2015 4:21 PM

Answers

All replies

  • Please run a system file check (SFC) & DISM (if necessary) if you are on win 8 or higher

    All instructions are in our Wiki article below...
    Should you have any questions please ask us.




    Wanikiya and Dyami--Team Zigzag

    Wednesday, September 30, 2015 4:25 PM
  • Did SFC.  No problems detected.  Removed all USB components, changed keyboard and mouse.  No dice.  Still having same problem.  Also checked SSD and disconnected extra HD's in case they had issues.  Still same.  Desperate.

    Thanks

    Karen


    Wednesday, September 30, 2015 6:42 PM
  • Hi karenniemczyk,

    Could you please share some information about your machine hardware?

    For reference: https://www.microsoft.com/en-us/windows/windows-10-specifications

    Besides, take a try to check the performance under clean boot:

    https://support.microsoft.com/en-us/kb/929135

    Also run the command below:

    Dism /online /cleanup-image /restorehealth

    Regards


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Proposed as answer by Michael_LS Monday, October 12, 2015 12:35 AM
    • Marked as answer by Brandon Records Tuesday, October 13, 2015 2:18 PM
    Thursday, October 1, 2015 7:52 AM
  • From what you describe it sounds as though something, some application, is launching when the system boots and is locking up the system. If clean boot does not eliminate the issue, I recommend opening msconfig (or task manager) and disabling startup applications.

    If the system was just upgraded to Windows 10 and you had security or anti-virus installed during the upgrade process, you might try disabling it, or removing it and reinstalling.

    Brandon
    Windows Outreach Team- IT Pro
    Windows for IT Pros at TechNet

    Tuesday, October 13, 2015 2:17 PM