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Connecting problems within Windows XP and USB RRS feed

  • Question

  • Hi,  I have a problem with a USB device connected to windows xp. I worked with yhe device for a while and then the program says lost contact with device.Rebooting did not result in recognizing the device. I put the device in another usb port and the device was found again.This happened 3 times and now i am out off usb ports, Does anybody knows what could be happened and what i can do to solve the problem.

    Monday, April 23, 2012 6:46 PM

All replies

  • You probably have a hardware issue where the USB bus is failing and not necessarily an issue related to Windows XP.  How old is your hardware?
    Monday, April 23, 2012 11:05 PM
  • Hi,

    We can check the article below regarding how to troubleshoot such issue:

    http://support.microsoft.com/kb/310575

    Please feel free to let us know if you encounter any problem.

    Regards

    Kevin


    TechNet Community Support

    Tuesday, April 24, 2012 9:06 AM