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Using a Cell Phone Headset with Lync RRS feed

  • Question

  • When we began our Lync deployment, it was a no brainer to purchase Lync desk phones from Polycom and Aastra, and to purchase headsets from Plantronics and Jabra. The real dilemma was finding a good solution for people who regularly travel. We wanted a USB device to make configuration easy.  We found plenty of great headsets from Plantronics and Jabra, but they were bulky and expensive.

    After a lot of research and testing, we found a USB adapter that connects to a 3.5mm (1/8 inch) cell phone headset. This has worked out to be a great solution for people who travel because they are typically already carrying their cell phone headset, it’s small and compact and doesn’t make you look like a dork at the airport, Starbucks, or where ever you need to make a Lync call or attend a meeting.  Below is a link to the product.  You can find it at a few retailers, but it can be hard to find.

    http://www.buy.com/prod/usb-2-0-male-to-3-5mm-female-audio-stereo-microphone-headphone-adapter/q/loc/111/213693215.html

    The only fault we found with this device is that some Apple iPhone headsets do not work with the device.  All Windows Phone, Android and similar devices tested worked great.  If anyone is aware of a similar device from a different manufacture, I would be interested in finding a similar product for testing.

    Thanks

    Monday, June 6, 2011 3:03 PM

Answers

  • Stick with Lync certified devices, it will make you life easier.  I recommend the Plantronics Voyager:

    http://www.plantronics.com/us/product/voyager-pro-uc

    Can use with Lync and pair with your cell phone at the same time.  Has a great carrying case.  So one device for both uses.

    http://howdouc.blogspot.com/2011/02/review-of-plantronics-voyager-pro-v2.html


    Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington
    • Marked as answer by Sean_Xiao Friday, June 17, 2011 3:00 AM
    Monday, June 6, 2011 5:25 PM
  • Here is a good headset and is special for UC.

    http://blogs.technet.com/b/cs2010/archive/2011/03/13/lifechat-lx4000-new-headset-to-lync.aspx


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sean_Xiao Friday, June 17, 2011 3:00 AM
    Tuesday, June 7, 2011 9:19 AM
  • Kevin - that's a useful little gadget.

    Just about anything that registers on the PC as mic and speakers will work in a pinch, including a generic bluetooth USB dongle with a bluetooth headset (but you need to play around with the bluetooth drivers on the PC to get it working).  I've used the regular mic & speaker on a laptop when I had nothing else.

    But ultimately, I'd have to agree with Tim, buy the Lync devices.  After experimenting with all sorts of generic mic and speakers, I found the usb headsets for approx $75 gave much better audio and people were clearer and easier to hear.

    Regards

    Paul Adams

     


    pauladamsit.com
    • Marked as answer by Sean_Xiao Friday, June 17, 2011 3:01 AM
    Thursday, June 9, 2011 6:04 PM

All replies

  • Stick with Lync certified devices, it will make you life easier.  I recommend the Plantronics Voyager:

    http://www.plantronics.com/us/product/voyager-pro-uc

    Can use with Lync and pair with your cell phone at the same time.  Has a great carrying case.  So one device for both uses.

    http://howdouc.blogspot.com/2011/02/review-of-plantronics-voyager-pro-v2.html


    Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington
    • Marked as answer by Sean_Xiao Friday, June 17, 2011 3:00 AM
    Monday, June 6, 2011 5:25 PM
  • Here is a good headset and is special for UC.

    http://blogs.technet.com/b/cs2010/archive/2011/03/13/lifechat-lx4000-new-headset-to-lync.aspx


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sean_Xiao Friday, June 17, 2011 3:00 AM
    Tuesday, June 7, 2011 9:19 AM
  • Kevin - that's a useful little gadget.

    Just about anything that registers on the PC as mic and speakers will work in a pinch, including a generic bluetooth USB dongle with a bluetooth headset (but you need to play around with the bluetooth drivers on the PC to get it working).  I've used the regular mic & speaker on a laptop when I had nothing else.

    But ultimately, I'd have to agree with Tim, buy the Lync devices.  After experimenting with all sorts of generic mic and speakers, I found the usb headsets for approx $75 gave much better audio and people were clearer and easier to hear.

    Regards

    Paul Adams

     


    pauladamsit.com
    • Marked as answer by Sean_Xiao Friday, June 17, 2011 3:01 AM
    Thursday, June 9, 2011 6:04 PM
  • Kevin you may not be looking for a solution anymore for your folks on the road..... but if you haven't taken a look at the Jabra UC Supreme you may want to do so. I wear one daily and it is perfect for the application you describe.
    Monday, November 5, 2012 2:38 PM