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video 360° not see correctly on IE11 RRS feed

  • Question

  • hi,

    I have version IE11 11.0.9600.18282IS (KB3148198), on Youtube video 360° appear with flat panorama.

    please help to find solution, to see video correctly,

    thanks

    regards 

    Thursday, November 17, 2016 1:40 PM

All replies

  • YouTube 360° videos are displayed as flat panorama images with IE11
    Thursday, November 17, 2016 1:58 PM
  • Hi Fredm54270,

    Did you see the video 360 in IE correctly? Have you update the IE version? If not , we could try it.

    Then it also could be caused by Web Graphics Library. It’s a JavaScript API for rendering interactive 3D computer graphics and 2D graphics within any compatible web browser without the use of plug-ins. We could disable the hardware acceleration in IE. Please follow the steps in the link below.

    https://support.microsoft.com/en-us/kb/2528233

    Hope it will be helpful to you


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, November 18, 2016 7:41 AM
    Moderator
  • Hi,

    Haven't received your message a few days, was your issue resolved?
    I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can help other community members who have same questions and find the helpful reply quickly.
    Best regards,
    Carl


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, November 25, 2016 7:34 AM
    Moderator