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IE9 problem : res://ieframe.dll/acr_error.htm#,res://ieframe.dll/acr_error.htm#,about:blank RRS feed

  • Question

  • I have a problem with IE9 problem. The error message is as follows : " res://ieframe.dll/acr_error.htm#,res://ieframe.dll/acr_error.htm#,about:blank ".

    Can you help me understand what has happened and what can i do to fix it?

    thanks.

    nathraj

    Saturday, February 21, 2015 1:25 PM

Answers

  • Hi Nathraj,

    Please give us more information about your error message.

    Does this message show when you open Internet Explorer?

    Recreate a new account check if the issue still persists.

    If this error message shows when you open Internet Explorer.

    Make sure your home page is set to blank.

    Please run your Internet Explorer under no add-ons mode or disable all third party add-ons and check the issue again.

    Turn add-ons back on till the problem may/will return. Find the problem add-on and remove it.

    Add-ons in Internet Explorer.

    http://windows.microsoft.com/en-us/internet-explorer/manage-add-ons#ie=ie-9

    If the issue still persists after you remove all third party add-ons, check this issue under safe mode.

    Give a full scan to your computer by using Antivirus software.

    General trouble shooting steps for Internet Explorer

    http://windows.microsoft.com/en-us/internet-explorer/internet-explorer-help

    Regards

    D. Wu

    Monday, February 23, 2015 10:13 AM
    Moderator