none
bcbtums: Failed initializing BT device, failed RAM patch download. RRS feed

  • Question

  • There is a problem with the default Windows 10 driver for ASUS USB-BT400

    The 'bcbtums' source reports the device initialization failure event:
    Failed initializing BT device, failed RAM patch download.

    - System
    - Provider
    [ Name] bcbtums
    - EventID 1026
    [ Qualifiers] 49152
    Level 2
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2020-01-07T12:54:55.729907200Z
    EventRecordID 1075
    Channel System
    Computer DESKTOP-MS4VND9
    Security
    - EventData

    000004000100000000000000020400C000000000000000000000000000000000000000000000000005000000

    Then 'WindowsUpdateClient' source reports update failure:
    0x8024CE0A: Broadcom Corporation driver update for ASUS USB-BT400.

    - System
    - Provider
    [ Name] Microsoft-Windows-WindowsUpdateClient
    [ Guid] {945a8954-c147-4acd-923f-40c45405a658}
    EventID 20
    Version 1
    Level 2
    Task 1
    Opcode 13
    Keywords 0x8000000000000028
    - TimeCreated
    [ SystemTime] 2020-01-07T12:55:00.941930600Z
    EventRecordID 1078
    Correlation
    - Execution
    [ ProcessID] 4604
    [ ThreadID] 6104
    Channel System
    Computer DESKTOP-MS4VND9
    - Security
    [ UserID] S-1-5-18
    - EventData
    errorCode 0x8024ce0a
    updateTitle Broadcom Corporation driver update for ASUS USB-BT400
    updateGuid {5a44c4ed-f45a-4b74-a45e-45fda662e388}
    updateRevisionNumber 2
    serviceGuid {8b24b027-1dee-babb-9a95-3517dfb9c552}



    And then 'BTHUSB' source reports some supported mask mismatch.

    - System
    - Provider
    [ Name] BTHUSB
    - EventID 34
    [ Qualifiers] 32773
    Level 3
    Task 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2020-01-07T12:55:01.155448300Z
    EventRecordID 1080
    Channel System
    Computer DESKTOP-MS4VND9
    Security
    - EventData
    0x2491f7fffff
    0x1fffffff
    00000000030028000000000022000580000000000000000000000000000000000000000000000000


    The solution is to download and install the original ASUS USB-BT400 driver.

    But why does the standard Windows driver fail with that?

    Tuesday, January 7, 2020 1:37 PM

All replies