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Lync 2010 enteprise voice. Make call to short number described in ext=xxx RRS feed

  • Question

  • Hello,

     

    Maybe someone can help me to resolve one problem.

    Situation:

    We have Lync 2010 FE with mediation server on one physical machine. We have connected Lync 2010 with our Siemens hipath 3800 PBX trough sip trunk via asterisk box. I my organization, all users have their own DID(unique outside telephone number).

     

    We want to make a possibility to call from pbx short number i.e. 4xxx to Lync 2010 short number i.e. 7xxx. On Lync I have configured few users:

    user1:  tel:1234567;ext=7123

    user2:  tel:1234568;ext=7124

     

    With this configuration when i try to call from user1 to user2 with number 7124, it fails.

    If i add normalization rules to global dial plan:

     

    Patter to match: ^(7123)$

    Translation rule: 1234567;ext=$1

     

    And

     

    Match this pattern: ^(7124)$

    Translation rule: 1234568;ext=$1

     

    Then, i can call from user1 to user2 and vice versa with ext. numbers.

     

    Problem is, and i don't know how to solve it, that all users have their own DID. If i want to make a possibility to call with short numbers for all users, i must configure normalization rules for all users (~300).

     

    Maybe is there possibility to make calls with short numbers in simpler way?

     

    P.S. We want to hold our custom extension numbering.

     

    Thursday, December 22, 2011 9:34 AM

Answers

  • Helo Dratas,

    I will asume you are terminating your PRI lines to the PBX as you kept 4xxx to the PBX ext. Then, as all your Lync clients have thier own DIDs, then - for simplicity, you may add the Lync users TelURI as:

    user1: tel:1234567;ext=7567

    And then you need to normalize the PBX dialed numbers (7xxx) passed through asterisk box to (1234567;ext=7567).

    This is hard to accomplist at the PBX as I know, but why don't you try to get this done at the Asterisk box?


    Best Regards, Hany Taha | UC/Voice Infrastructure Consultant | Technical Consultancy Services | Nile.Com | Mobile: +20 (10) 01686836
    • Proposed as answer by Sean_Xiao Tuesday, December 27, 2011 3:11 AM
    • Marked as answer by Dratas Tuesday, December 27, 2011 11:22 AM
    Thursday, December 22, 2011 2:29 PM

All replies

  • Hi,

    as you can see that the problem is with your numbering plan. usually the user Extension suppose to be the last 4 digit of the DID. if you follow that, then it'll be only single normalization rule for all. in this scenario, the only way is to create the normalization rules for all the patterns since there's no uniformity involve in the number pattern.


    Thamara. MCTS, MCITP Ent Admin, Specialized in U.C Voice OCS 2007 R2
    Thursday, December 22, 2011 1:42 PM
  • Helo Dratas,

    I will asume you are terminating your PRI lines to the PBX as you kept 4xxx to the PBX ext. Then, as all your Lync clients have thier own DIDs, then - for simplicity, you may add the Lync users TelURI as:

    user1: tel:1234567;ext=7567

    And then you need to normalize the PBX dialed numbers (7xxx) passed through asterisk box to (1234567;ext=7567).

    This is hard to accomplist at the PBX as I know, but why don't you try to get this done at the Asterisk box?


    Best Regards, Hany Taha | UC/Voice Infrastructure Consultant | Technical Consultancy Services | Nile.Com | Mobile: +20 (10) 01686836
    • Proposed as answer by Sean_Xiao Tuesday, December 27, 2011 3:11 AM
    • Marked as answer by Dratas Tuesday, December 27, 2011 11:22 AM
    Thursday, December 22, 2011 2:29 PM
  • Ok, i have done normalization rules for all different DIDs. I have done same normalization rules, for inside calls Lync<->Lync, and for incoming calls from PBX. I think it will be ok. Thanks for answers.
    Tuesday, December 27, 2011 11:22 AM
  • Ok, i have done normalization rules for all different DIDs. I have done same normalization rules, for inside calls Lync<->Lync, and for incoming calls from PBX. I think it will be ok. Thanks for answers.

    Hi,

    so you created ~300 normalization rules?

    Friday, February 1, 2013 9:00 AM